tag:infinitekind.tenderapp.com,2009-01-14:/discussions/budgeting/100-still-nothingInfinite Kind: Discussion 2016-03-19T05:01:58Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-04T15:20:58Z2015-05-04T15:20:58ZStill nothing<div><p>Hi Judy,</p>
<p>I'm sorry that you're having this issue! To help diagnose this
issue, our team would like a bit more information. Can you send us
the output of your console log? This can be found by going to Help
-> Console window in Moneydance, then clicking the "Copy to
clipboard" button and pasting the output to us here.</p>
<p>Can you send me a screenshot of what you're seeing? You can read
instructions for taking a screenshot from here:</p>
<p><a href="http://www.take-a-screenshot.org/">http://www.take-a-screenshot.org/</a></p>
<p>Thanks, & I hope we can help you figure out what's going
on.</p>
<p>Winnie Aleshire<br>
Infinite Kind Support</p></div>Winnie Aleshiretag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-04T16:17:56Z2015-05-04T16:17:57ZStill nothing<div><p>Good afternoon Winnie:</p>
<p>Screenshot of Budget Manager dialog. The edit button as well as
the others don’t take me anywhere. The program hangs and the
button, instead of being solid blue, is outlined as in the
screenshot. The screenshot id the first link.</p>
<p>I have another issue that occurred this morning when I opened
the program. In the sidebar there are categories showing up as
accounts. That’s the 2nd screenshot in this email. FYI
Santander and Cash Account are the Main Bank account.</p>
<p>I sent a console log to David Hanley this AM. It was taken from
the summary page. Don’t know if you need that from the Budget
Manager window. Please let me know.</p>
<p>Hope you can help.</p>
<p>
—————————————————————————</p>
<p>Problem #2:</p>
<p>Judith Gianareles<br>
<a href="mailto:judyg@unseen.is">judyg@unseen.is</a><br>
——————————————————————————<br>
Let your boat of life be light, packed with only what you need
– a homely home and simple pleasures, one or two friends
worth the name, someone to love and someone to love you, a cat, a
dog, and a pipe or two, enough to eat and enough to wear, and a
little more than enough to drink; for thirst is a dangerous
thing.</p></div>Judith Gianarelestag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-11T01:02:12Z2015-05-11T01:02:14ZStill nothing<div><p>Hello,</p>
<p>I seem to be having the same issue.</p>
<p>After years of (happily) using MD but never budgeting, I just
upgraded to 2015 to use the budgeting features.</p>
<p>I have successfully created and named a new (monthly)
budget.</p>
<p>However when I select the "Edit..." button in the Budgeting
Manager the program just seems to hang.</p>
<p>Versions: MD version 2015.3 on Mac OSX v10.8.5</p>
<p>Any help appreciated, thanks!</p></div>deczeemarkettag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-11T02:42:04Z2015-05-11T14:33:30ZStill nothing<div><p>You two,</p>
<p>I assume that both of you created your budget with the new style
budget format. Judith, it appears that you have done so.</p>
<p>I would recommend that if you two are working with MD2015, that
you download the latest preview build from here: <a href="http://infinitekind.com/preview">http://infinitekind.com/preview</a></p>
<p>Be sure to <strong>select</strong> a Budget Name in the List in
the Budget Manager before choosing any Action Buttons: even though
you might only have one budget in the List.</p>
<p>If that does not work, one can always work (edit) with one's
budget by selecting the Named Budget under the Heading of
<em>Budgets</em> in the left Side Bar,</p>
<p>Judith,</p>
<p>You can remove any entry in the left side bar by pointing to the
desired entry, and right clicking on it. A popup menu will open
showing two menu entries. Select the entry <em>Remove from Side
Bar</em> to remove the desired entry from the Side Bar.</p>
<p>I hope something that I suggested <em>works</em>. (G)</p>
<p>Jerry</p></div>Gerald Achortag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-11T19:43:51Z2015-05-11T19:43:51ZStill nothing<div><p>Gets worse… Just downloaded and opened the latest version
of MoneyDance. Budget still doesn’t work; lost ALL line items
in my income and expense reports.</p>
<p>Tried to open the older version of MoneyDance and all I get is
the MoneyDance dropdown in the upper right corner. Otherwise screen
is empty and white!</p>
<p>Judith Gianareles<br>
<a href="mailto:judyg@unseen.is">judyg@unseen.is</a><br>
——————————————————————————<br>
Let your boat of life be light, packed with only what you need
– a homely home and simple pleasures, one or two friends
worth the name, someone to love and someone to love you, a cat, a
dog, and a pipe or two, enough to eat and enough to wear, and a
little more than enough to drink; for thirst is a dangerous
thing.</p></div>Judith Gianarelestag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-11T19:46:45Z2015-05-11T19:46:46ZStill nothing<div><p>That’s upper left corner. Tried to recreate the Income
Expense report and I get nothing.</p>
<p>Judith Gianareles<br>
<a href="mailto:judyg@unseen.is">judyg@unseen.is</a><br>
——————————————————————————<br>
Let your boat of life be light, packed with only what you need
– a homely home and simple pleasures, one or two friends
worth the name, someone to love and someone to love you, a cat, a
dog, and a pipe or two, enough to eat and enough to wear, and a
little more than enough to drink; for thirst is a dangerous
thing.</p></div>Judith Gianarelestag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-12T02:22:48Z2015-05-12T02:22:48ZStill nothing<div><p>Judith,</p>
<p>If the MD preview build (1207) is the build you downloaded,
people are starting to have problems with many of their reports
using that build. So the report problem might not be related to
budgeting.</p>
<p>However, you state that <em>Budget still doesn't work</em>. Does
that mean you still cannot edit your budget?</p>
<p>I do not know what else to do in helping you. I have no problem
with working with my budget. I am utilizing preview build 1205 with
the Operating System of Windows 7 Home Premium.</p>
<p>I hope that we can get the attention of IK Staff to further help
you.</p>
<p>Jerry</p></div>Gerald Achortag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-12T12:21:21Z2015-05-12T12:21:21ZStill nothing<div><p>I hope they can help too because right now the program is
useless to me. I can’t even go back to previous builds.
Nothing works for those AT ALL. Guess I need to be suspect of the
word “BETA” in any download description.</p>
<p>Judith Gianareles<br>
<a href="mailto:judyg@unseen.is">judyg@unseen.is</a><br>
——————————————————————————<br>
Let your boat of life be light, packed with only what you need
– a homely home and simple pleasures, one or two friends
worth the name, someone to love and someone to love you, a cat, a
dog, and a pipe or two, enough to eat and enough to wear, and a
little more than enough to drink; for thirst is a dangerous
thing.</p></div>Judith Gianarelestag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-12T13:53:24Z2015-05-12T13:54:29ZStill nothing<div><p>Judith,</p>
<p>I am surprised that the IK developers released this newest
preview build. Usually their preview builds have been very
stable.</p>
<p>In the meantime, you might be interested in reading this short
discussion thread - <a href="http://help.infinitekind.com/discussions/problems/15717-i-e-reports-broken-in-1207">
http://help.infinitekind.com/discussions/problems/15717-i-e-reports...</a></p>
<p>The problem seems to be common everywhere. I run Quicken 2015 in
parallel with MD2015. They have had to pull their latest revision
due to users having all sort of problems with their latest release.
The installing of the Quicken revision was a
<strong>nightmare</strong>!!</p>
<p>Jerry</p></div>Gerald Achortag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-12T13:57:49Z2015-05-12T13:57:50ZStill nothing<div><p>Thanks for your quick response. Used to be a Quicken user. Money
dance is a much better product. Hoping the IK team can get things
resolved.</p>
<p>Judith Gianareles<br>
<a href="mailto:judyg@unseen.is">judyg@unseen.is</a><br>
——————————————————————————<br>
Let your boat of life be light, packed with only what you need
– a homely home and simple pleasures, one or two friends
worth the name, someone to love and someone to love you, a cat, a
dog, and a pipe or two, enough to eat and enough to wear, and a
little more than enough to drink; for thirst is a dangerous
thing.</p></div>Judith Gianarelestag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-12T14:15:03Z2015-05-12T14:15:03ZStill nothing<div><p>Hi all,</p>
<p>We're very sorry about the I&E report problem in the last
preview. We hope to have a fix out very soon, hopefully later
today.</p>
<p>Ian<br>
Infinite Kind Support</p></div>Ian Ltag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-13T14:44:35Z2015-05-13T14:44:35ZStill nothing<div><p>Hello,</p>
<p>Just an update to say that the report total problem is now fixed
in build 1208:<br>
<a href="http://infinitekind.com/preview">http://infinitekind.com/preview</a></p>
<p>Thanks!</p>
<p>Sean Reilly<br>
Developer, The Infinite Kind<br>
<a href="http://infinitekind.com">http://infinitekind.com</a></p></div>Sean Reillytag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-13T16:20:38Z2015-05-13T16:20:38ZStill nothing<div><p>Thanks Sean. One more thing… the download is for build
1209. Is that correct?? Your email says build 1208.</p>
<p>Judith Gianareles<br>
<a href="mailto:judyg@unseen.is">judyg@unseen.is</a><br>
——————————————————————————<br>
Let your boat of life be light, packed with only what you need
– a homely home and simple pleasures, one or two friends
worth the name, someone to love and someone to love you, a cat, a
dog, and a pipe or two, enough to eat and enough to wear, and a
little more than enough to drink; for thirst is a dangerous
thing.</p></div>Judith Gianarelestag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-13T18:15:35Z2015-05-13T18:15:35ZStill nothing<div><p>Hi Judith,</p>
<p>Yes, 1209 is correct.</p>
<p>Scott Meehan<br>
Infinite Kind Support</p></div>Scott Meehantag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-15T02:20:43Z2015-05-15T02:20:44ZStill nothing<div><p>Hi, thanks for the support.</p>
<p>For some reason I was failing to get notifications so just
caught up with this and never tried build 1207 and wasn't inclined
to after the reported problems.</p>
<p>I have installed 1209 and am having the same issue.</p>
<p>Namely: Create and name budget. Select budget in budget manager.
Press "Edit..." button.</p>
<p>Then there is a long pause and nothing happens.</p>
<p>It seems to have created a budget out of every category ever and
this seems to hang things up. I even went and tried to clean up
obsolete categories and accounts, but I don't want to delete even
closed accounts because then I lose all my history.</p>
<p>Anyhow, not sure if that affects stuff but still having
trouble.</p></div>deczeemarkettag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-15T03:05:30Z2015-05-15T03:05:30ZStill nothing<div><p>deczeemarket,</p>
<p>May we ask how many categories do you have?</p>
<p>Jerry</p></div>Gerald Achortag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-15T15:09:23Z2015-05-15T15:09:23ZStill nothing<div><p>Hi Judith,</p>
<p>Instead of trying to edit the budget from within the budget
manager, can you select the budget from the left sidebar column and
see if you're able to edit it then?</p>
<p>Scott Meehan<br>
Infinite Kind Support</p></div>Scott Meehantag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-15T15:44:00Z2015-05-15T15:44:00ZStill nothing<div><p>Still doesn’t work and the program hangs even when I try
to select the Budget in the sidebar.</p>
<p>Judith Gianareles<br>
<a href="mailto:judyg@unseen.is">judyg@unseen.is</a><br>
——————————————————————————<br>
Let your boat of life be light, packed with only what you need
– a homely home and simple pleasures, one or two friends
worth the name, someone to love and someone to love you, a cat, a
dog, and a pipe or two, enough to eat and enough to wear, and a
little more than enough to drink; for thirst is a dangerous
thing.</p></div>Judith Gianarelestag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-15T15:58:55Z2015-05-15T15:59:33ZStill nothing<div><p>Hi Judith,</p>
<p>Long time no see. (G)</p>
<p>May we ask you how many categories do you have defined?</p>
<p>Jerry</p></div>Gerald Achortag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-15T16:45:34Z2015-05-15T16:45:34ZStill nothing<div><p>Hi Jerry,</p>
<p>Is there an easy way to count categories?</p>
<p>Looks like a couple hundred.</p>
<p>Some are inactive.</p>
<p>Circumstance examples:</p>
<ul>
<li>
<p>I work freelance so every business that pays me gets a category.
Clients come and go so over the years this list grows and evolves.
But I don't want to <em>delete</em> obsolete clients because then I
lose the record of those transactions</p>
</li>
<li>
<p>Similar is true for accounts (banks, credit cards) now
closed</p>
</li>
<li>
<p>Because I work freelance (sole proprietor) I have sometimes
parallel categories for business and personal.</p>
</li>
</ul>
<p>Also, following the thread above, regardless of whether I enter
"Budget Manager" via the menu, the left sidebar or the button on
the automatically created budget (with <em>every</em> category) it
opens the same window, and when I hit "Edit..." the program seems
to hang, then do nothing. After a time I can use other buttons
(e.g. to delete the budget, which I have done, starting from
scratch several times but always I get the same behavior.)</p>
<p>Thanks for the support.</p></div>deczeemarkettag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-15T20:35:30Z2015-05-15T20:40:57ZStill nothing<div><p>Folks,</p>
<p>It sounds like the large number of categories is overburdening
the new budget style format processing. The new budget format style
is in its infancy; so a lot of work needs still to be done.</p>
<p>deczeemarket and Judith,<br>
I would suggest that you consider budgeting with the proven
<em>Mixed Interval (old format) style</em>. I think there, one can
add and delete categories in creating a budget. The data entry
might not be as easy as data entry under the new budget format
style; but it is an <em>ole work horse</em>.</p>
<p>IK Staff,<br>
I suggest adding the capability in the new budget style format
processing for a user to be able to add and delete categories in
creating/editing a budget while maybe ignoring <em>inactive</em>
categories.</p>
<p>Does this sound feasible to everybody?<br>
My 2 cents worth. (g)</p>
<p>Jerry</p></div>Gerald Achortag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-15T21:35:43Z2015-05-15T21:35:43ZStill nothing<div><p>Hi Jerry:</p>
<p>No matter how I create the budget I still cannot use any of the
buttons within the Budget Manager. Blue button turns to outline and
then… nothing.</p>
<p>Judith Gianareles<br>
<a href="mailto:judyg@unseen.is">judyg@unseen.is</a><br>
——————————————————————————<br>
Let your boat of life be light, packed with only what you need
– a homely home and simple pleasures, one or two friends
worth the name, someone to love and someone to love you, a cat, a
dog, and a pipe or two, enough to eat and enough to wear, and a
little more than enough to drink; for thirst is a dangerous
thing.</p></div>Judith Gianarelestag:infinitekind.tenderapp.com,2009-01-14:Comment/367386482015-05-18T13:09:58Z2015-05-18T13:09:58ZStill nothing<div><p>Hi Judith,</p>
<p>The Budget Manager window stays open after you select a budget
to edit, but the budget you selected should show in the main
Moneydance window. is that happening for you? If so, you should be
able to just close the Budget Manager window and edit the budget in
your main window.</p>
<p>Ian<br>
Infinite Kind Support</p></div>Ian L