tag:infinitekind.tenderapp.com,2009-01-14:/discussions/budgeting/2838-summary-barsInfinite Kind: Discussion 2022-07-02T17:20:19Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-02-22T10:14:34Z2022-02-22T10:14:34ZSummary bars<div><p>I sometimes wonder, is anybody alive at InfiniteKind?</p>
<p>And, what is the difference:<br>
- infinitekind.tenderapp.com - help.infinitekind.com</p></div>guardavitag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-02-22T11:52:43Z2022-02-22T11:52:43ZSummary bars<div><p>Please accept my sincere apologies for the delay getting back to you. I’m afraid that your request for assistance was missed by the support team. The forum <strong>help.infinitekind.com</strong> is still being set up as a future replacement for our current support system, so we haven't been monitoring it all that closely but we are working hard to improve this aspect.<br>
I must apologise again for the poor level of service and lack of support you have received. I’d like to provide assistance if you’re still in a position to work through these issues. Please be assured we are putting a system in place to ensure a higher level of service and speedier responses.</p>
<p>Which version and build of Moneydance are you using?<br>
To check, open Moneydance and select Help --> About Moneydance</p>
<p>Would it be possible to see a screenshot of the extension you are referring to?<br>
You can read instructions for taking a screenshot here:<br>
<a href="https://www.take-a-screenshot.org/">https://www.take-a-screenshot.org/</a></p>
<p>Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-02-23T07:46:36Z2022-02-23T07:46:36ZSummary bars<div><p>Thanks for the immediate attention.<br>
I won't be able to provide details until weekend. Anyway, it's not an extension, it is a standard feature.<br>
More later,<br>
Vincenzo</p>
<pre>
<code> Il martedì 22 febbraio 2022, 12:52:45 CET, Maddy <tender+d36969480d@tenderapp.com> ha scritto:</code>
</pre>
<p>#yiv6817484967 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv6817484967 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}<br>
|</p></div>guardavitag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-02-23T12:25:18Z2022-02-23T12:25:18ZSummary bars<div><p>No problem, Vincenzo!</p>
<p>It would be really useful to see exactly what you are referring to, in order to provide further information.</p>
<p>Also, if you could let us know what you wish to achieve we might be able to assist you accordingly.</p>
<p>Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-02-27T19:21:57Z2022-02-27T19:21:57ZSummary bars<div><p>Hello Maddy,<br>
I am able now to show what I mean:<br>
At the top edge of the main panel, I find these bars, pertaining to budget. Unlike the detailed summary bars at the right edge, these are at the top. I chose for them to show the current year budget, and I understand the green and red, but I never could see what the orange bar is telling me.</p>
<p>I enclose a clip of the screen.</p>
<p>thanks<br>
Vincenzo</p>
<pre>
<code> Il mercoledì 23 febbraio 2022, 13:24:41 CET, Maddy <tender+d36969480d@tenderapp.com> ha scritto:</code>
</pre>
<p>#yiv4555383683 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv4555383683 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}<br>
|</p></div>guardavitag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-02-28T11:06:11Z2022-02-28T11:06:11ZSummary bars<div><p>Hi Vincenzo,</p>
<p>Thank you for sending your screenshot.<br>
For further information about the Budget Status Graph please refer to <a href="https://infinitekind.tenderapp.com/kb/budgeting-2/budget-status-graph">this article</a> of the Knowledge Base.</p>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-02-28T11:25:29Z2022-02-28T11:25:29ZSummary bars<div><p>Right, that was the article I read and where I found the orange (or is that yellow?) bar I was getting. But the meaning of the orange dashed bar is not explained. SO this is my question:<br>
- what is the dashed orange bar telling in this graph?</p>
<p>Thanks<br>
Vincenzo</p>
<pre>
<code> Il lunedì 28 febbraio 2022, 12:06:09 CET, Maddy <tender+d36969480d@tenderapp.com> ha scritto:</code>
</pre>
<p>#yiv2061160667 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv2061160667 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}<br>
|</p></div>guardavitag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-03-10T15:16:39Z2022-03-10T15:16:39ZSummary bars<div><p>Probably it was really a difficult question....</p></div>guardavitag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-03-17T22:17:07Z2022-03-17T22:17:07ZSummary bars<div><p>Hi InfiniteKind, I looked at the link you posted but I don’t see where it explains what the orange dashed part of the bar graph means. Can you help?</p></div>stevetag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-03-18T17:28:02Z2022-03-18T17:28:02ZSummary bars<div><p>just a user,</p>
<p>Best I can tell from using the budget feature is that the striped orange line indicates an issue with your budget. On the expense side, the striped orange line shows you are over your budget for the period selected. on the income side, the striped orange section shows you have not received the income expected for the budget period.</p></div>mhoggietag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-03-19T17:49:16Z2022-03-19T17:49:16ZSummary bars<div><p>Thanks mhoggie, sounds like something that should definitely be in the help guide then.</p></div>stevetag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-03-30T11:06:07Z2022-04-04T11:51:58ZSummary bars<div><p>@All</p>
<p>Firstly, please accept my sincere apologies for the delay in responding to your query.</p>
<p>We appreciate your feedback and your suggestions to improve <a href="https://infinitekind.tenderapp.com/kb/budgeting-2/budget-status-graph">this article</a> of the Knowledge Base. We have changed it accordingly and you can find an updated version of it including the relevant description now.</p>
<p>Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/500107722022-04-02T17:11:41Z2022-04-02T17:11:41ZSummary bars<div><p>Thanks Mandy, I’m sure that’s going to prove useful to people.</p>
<p>Here’s the description for the orange checked line.</p>
<p>The striped orange line is a "warning" indicating a change within the budget . If it appears on the expense side, the striped orange line shows one is over their budget for the period selected.<br>
If it appears on the income side, the striped orange section shows one has not received the income expected for the budgeted period.</p></div>steve