tag:infinitekind.tenderapp.com,2009-01-14:/discussions/budgeting/815-detailed-budget-extensionInfinite Kind: Discussion 2016-09-01T16:24:31Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/404457152016-09-01T14:58:33Z2016-09-01T14:58:33ZDetailed Budget extension<div><p>Hi Paul,</p>
<p>Please accept my sincere apologies for the delay getting back to
you. I’m afraid that your request for assistance was missed
by the support team, and it’s only now we’ve been able
to work through the backlog of older discussions. I must apologise
again for the poor level of service and lack of support you have
received. I’d like to provide assistance if you’re
still in a position to work through these issues. Please be assured
we are putting systems in place to ensure a higher level of service
and speedier responses.</p>
<p>I can see that you received a reply to <a href="http://help.infinitekind.com/discussions/general-questions/25719-moneydance-2015">
another discussion</a> you've created, and we advised you upgrade
to the latest version. The latest stable version is 2015.7 build
1358, and there were improvements made to some budget features in
the more recent versions. You should notice some improvements if
you've upgraded from MD2014.</p>
<p>If you're still encountering issues, can you provide details of
whats happening on your system and I will provide assistance.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jennytag:infinitekind.tenderapp.com,2009-01-14:Comment/404457152016-09-01T16:22:00Z2016-09-01T16:22:00ZDetailed Budget extension<div><p>Jenny, I upgraded to the 2015 build and everything is working
well. Thanks for your response. My overall experience is that your
customer support is very good.</p>
<p>Regards,<br>
Paul</p>
<p>Paul Criswell<br>
The Law Offices of Paul L Criswell PC<br>
395 Linden Street<br>
Wellesley MA 02481<br>
Phone 781-223-3514<br>
Fax 781-489-5386<br>
<a href="mailto:Pcriswell@comcast.net">Pcriswell@comcast.net</a><br>
<a href="http://www.criswelllaw.com">www.criswelllaw.com</a></p></div>Paul Criswelltag:infinitekind.tenderapp.com,2009-01-14:Comment/404457152016-09-01T16:24:30Z2016-09-01T16:24:30ZDetailed Budget extension<div><p>Hi Paul,</p>
<p>Glad to hear everything is running correctly, and thanks for
your understanding!</p>
<p>I'll close this discussion for now, but don't hesitate to get
back in touch if you have further questions or need any
assistance.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jenny