tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/32-does-the-trial-version-allow-connections-to-banks-for-online-bankingInfinite Kind: Discussion 2018-10-18T13:54:02Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/2562942009-07-20T18:24:18Z2009-07-20T18:24:18ZDoes the trial version allow connections to banks for online banking?<div><p>Hi Eric</p>
<p>Yes the trial version allows online connections. The trial
version is in feature parity with the full version, other than a
limit on the number of transactions that can be entered, What is
the name of the bank you are trying to connect to? Do you get an
error message?</p>
<p>Sincerely</p>
<p>Ben Spencer</p></div>Ben Spencertag:infinitekind.tenderapp.com,2009-01-14:Comment/2562942009-07-20T18:49:39Z2009-07-20T18:49:39ZDoes the trial version allow connections to banks for online banking?<div><p>Hi Ben,</p>
<p>I have bank of america. I get the following error message after
putting my password and user ID into the box:</p>
<p>There was an error communicating with your financial
institution. The details of this error are below.</p>
<p>The error code reported by the server was: 2000<br>
The product which you are using is not enabled. Please call
customer service at 1.800.933.6262 for assistance.<br></p>
<p>Thanks</p></div>Eric Sampsontag:infinitekind.tenderapp.com,2009-01-14:Comment/2562942009-07-20T20:10:31Z2009-07-20T20:10:31ZDoes the trial version allow connections to banks for online banking?<div><p>Hi Eric</p>
<p>Some Banks do not have the direct connection service enabled for
all bank accounts by default. In such a situation is it necessary
to contact them and ask them to enable direct connect on your
account; If they do not believe they support Moneydance it is
necessary to lie and tell them that you are using Quicken. Saying
the following usually stimulates the banks employee to perform the
appropriate actions:</p>
<p>"Hi, please enable Direct Connect for my bank account such that
I can directly connect to your server with Quicken. Also give me
the log in credentials for this service."</p>
<p>It is necessary to ask for the login credentials (user name and
password) as they are often different from those used to log into
the banks web site.</p>
<p>Sincerely</p>
<p>Ben Spencer</p></div>Ben Spencertag:infinitekind.tenderapp.com,2009-01-14:Comment/2562942009-07-20T20:23:49Z2009-07-20T20:23:49ZDoes the trial version allow connections to banks for online banking?<div><p>I will try that. I appreciate the bluntness</p>
<p>Eric</p></div>Eric Sampson