tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/3322-new-bankInfinite Kind: Discussion 2018-10-18T14:06:11Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/401308012016-06-16T19:05:45Z2016-06-16T19:05:45ZNew bank<div><p>Unfortunately, Citibank discontinued support for direct OFX
connections late last year, which Moneydance requires in order to
talk directly to a bank. We of course have no control over which
services banks offer to their customers.</p>
<p>The best way to get your transactions into Moneydance is to use
a web browser to download them from your bank's web site. You can
download into QFX, OFX, OFC, or QIF files (sometimes referred to as
Quicken or MS Money files), any of which will import cleanly into
Moneydance. You can also open your bank's download page directly
(after entering the appropriate address in the Account->Edit
Account menu) by going to the menu bar and selecting
Online->Open Account Website.</p>
<p>If your bank begins to support direct OFX connections in the
future, we will be happy to work with them.</p>
<p>Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/401308012016-06-16T19:07:53Z2016-06-16T19:07:54ZNew bank<div><p>OK, thanks. I have been downloading successfully and can
continue to do that.</p>
<p>Bill</p></div>byaggy46