tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/3332-union-plus-mastercardInfinite Kind: Discussion 2016-10-04T15:06:12Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/402403202016-07-05T10:48:09Z2016-07-05T10:48:09ZUnion Plus Mastercard<div><p>Hi Philip,</p>
<p>There are two methods that personal finance software can use to
access your accounts: Direct Connect and Web Connect.<br>
With Web Connect, the software basically connects to your bank's
website and downloads and imports OFX, QFX, QIF, and OFC files
automatically. This connection type is used by Quicken.<br>
Direct Connect actually connects to a server at your bank instead
of their website and usually requires different login credentials
than you would use to log into your banks website.</p>
<p>Moneydance only supports automatic connections through Direct
Connect and not Web Connect. Although Capital One do support Direct
Connect, unfortunately they do not support direct OFX connections
for their Credit Card accounts. If you are sure that they are using
Direct Connect, can you supply me with a link to their website or
some documentation from your financial institution that confirms
this and I will pass this to our connection specialist.</p>
<p>Without Direct Connect, the best way to get your transactions
into Moneydance is to use a web browser to download them from your
bank's web site. You can download into QFX, OFX or OFC files (aka
Quicken or MS Money files), any of which will import cleanly into
Moneydance.</p>
<p>Ian O<br>
Infinite Kind Support</p></div>Ian O