New banks demands

Rafał Majchrzak's Avatar

Rafał Majchrzak

25 Mar, 2020 12:27 PM

Hello, I would like to connect Moneydance with my accounts in banks:
- mBank
- Alior Bank
- BNP Paribas
I tried to Set Up Online Banking with the first one (https://infinitekind.com/fi) as LafAmBank DirectConnect and couldn't login. I don't know why, login and password was correct. Maybe the bank chosen is not fitting?

  1. Support Staff 1 Posted by Ethan on 25 Mar, 2020 05:31 PM

    Ethan's Avatar

    Hello,

    Have you contacted LafAmBank bank to enable your accounts for direct connections? Many financial institutions will require you to enable your accounts for application-based online banking. You can accomplish this by asking your bank to set up your account for direct connections from Quicken. Moneydance uses exactly the same OFX server connection protocol as Quicken but your bank representative may not know this and mistakenly believe that you can not connect in Moneydance. Calling up your bank and stating precisely the following should get you started. "Please enable direct connect on my account such that I can connect to your servers directly with Quicken. Also give me the login credentials I need to connect Quicken to this service."

    Application-based online banking often requires a different login/PIN than the ones that are used for ATM or web-based banking. When you enable your account for access from Moneydance or Quicken, your financial institution should let you know what customer ID/login and PIN to use.

    As far as I can tell, it unfortunately doesn't appear that any of your other banks support direct OFX connections, which Moneydance requires in order to talk directly to a bank. The best way to get your transactions into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, OFX, OFC, or QIF files (sometimes referred to as Quicken or MS Money files), any of which will import cleanly into Moneydance. You can also open your bank's download page directly (after entering the appropriate address in the Account->Edit Account menu) by going to the menu bar and selecting Online->Open Account Website.

    If your banks begin to support direct OFX connections in the future, we will be happy to work with them.

    Please let me know if I can be of further assistance,

    Ethan
    Infinite Kind Support

  2. Ethan closed this discussion on 25 Mar, 2020 05:31 PM.

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