can't sync with bank

ev19ann's Avatar

ev19ann

07 Aug, 2023 04:56 PM

I am having trouble syncing with my bank

  1. 1 Posted by dtd on 07 Aug, 2023 07:20 PM

    dtd's Avatar

    What version of Moneydance?
    What bank?
    Which version of syncing? Direct connect or Moneydance+ ?

  2. 2 Posted by ev19ann on 07 Aug, 2023 07:42 PM

    ev19ann's Avatar

    I wouldn't have any idea. Where do I find All That information?

  3. 3 Posted by dwg on 07 Aug, 2023 10:44 PM

    dwg's Avatar

    The Moneydance menu item Help --> About Moneydance will show the version and build of the software.

    Only you can tell us what the bank is that you are trying to download transactions from.

    Again only you can tell us what option you tried to use to connect to your bank, you had to choose when you were going through the online banking set up process.

  4. System closed this discussion on 06 Nov, 2023 10:50 PM.

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