Butterfield Bank

Stephen Gilbert's Avatar

Stephen Gilbert

24 Feb, 2024 05:26 PM

Hi there

Is this bank in the Cayman Islands supported?

Thanks

  1. Support Staff 1 Posted by Ethan on 25 Feb, 2024 02:22 AM

    Ethan's Avatar

    Unfortunately, it doesn't appear that your bank supports direct OFX connections, which Moneydance requires in order to talk directly to a bank. The best way to get your transactions into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, OFX, OFC, or QIF files (sometimes referred to as Quicken or MS Money files), any of which will import cleanly into Moneydance.

    If your bank begins to support direct OFX connections in the future, we will be happy to work with them.

    Please let me know if I can be of further assistance,

    Ethan
    Infinite Kind Support

  2. Ethan closed this discussion on 25 Feb, 2024 02:22 AM.

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