tag:infinitekind.tenderapp.com,2009-01-14:/discussions/general-questions/100971-how-to-show-your-interest-in-a-ticketInfinite Kind: Discussion 2020-10-30T19:20:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/485016202020-07-31T18:23:57Z2020-07-31T18:23:57ZHow to show your interest in a ticket<div><p>Hi,<br>
I wanted to be able to indicate my interest in a specific ticket that you guys have in your queue. Is there a way to do that? Also is there a way to be able to see the ticket? I was reading through the discussion titled "How to have future bill payments appear in register" and there is a reference there to ticket #5178 but I don't see any way to indicate my interest in the ticket or to see what exactly the ticket is.<br>
Thanks!<br>
Mark</p></div>solarprebtag:infinitekind.tenderapp.com,2009-01-14:Comment/485016202020-07-31T19:15:31Z2020-07-31T19:15:31ZHow to show your interest in a ticket<div><p>Hello Mark,</p>
<p>The details of tickets are tracked on our internal system, and customers cannot access that. I think all that is visible from the customer's end is that a ticket is attached to a thread in the right column. (For example, I've attached ticket 5178 to this thread, since you mentioned it.) The details of a ticket is usually just whatever was discussed on that thread. You can indicate interest, and effectively sign up to be notified about any changes to a ticket, by commenting on a thread.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan