Residence of Moneydance data

Walt Schroeder's Avatar

Walt Schroeder

21 Sep, 2020 07:41 PM

I recently had my computer repaired and as part of the process Moneydance was deleted. I have re-installed the program but when I start it up, the data is missing. Can you tell me when Moneydance backed up the data where it was located so I can retrieve for use with the ?program

  1. 1 Posted by derekkent23 on 21 Sep, 2020 08:00 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Walt.

    Assuming you were/are running Moneydance 2019/2020 the default location for backup files can be found under HELP – SHOW BACKUP FOLDER.

    Some’s notes on Moneydance backup files.

    Moneydance 2019 and 2020 have two methods for making a backup.
    In both cases you can select the backup location and as such it is good practice to set the location on a cloud server such as Dropbox, in case your hard drive fails. The Auto backup location can be found under HELP– SHOW BACKUP FOLDER.

    Manual backup. A manual backup can be made under FILE (MONEYDANCE on Mac) – BACKUP EXPORT. The file naming convention is yourdatasetname-yyyymmdd-tttt.moneydancearchive

    Automatic backup is set under FILE (MONEYDANCE on Mac) – PREFERENCES – BACKUPS. Auto backup makes a backup every time you close Moneydance. Moneydance only keep the last auto backup of the day, overwriting any previous auto backups for that day. You can set the number of backups to be kept. When this number is exceeded the oldest backup is deleted. The file naming convention is yourdatasetname.yyyy-mm-dd.moneydancearchive

    When a backup is made, if you were syncing, the syncing method is set to don’t sync. This prevent syncing if you restore a backup. This can be important if the need for restoring a backup was related to syncing. Other backup methods such as making a copy of your data set want do this and can mean a restored data set will sync and your data set will be corrupted again.
    If you are syncing and using say Dropbox as a backup location don’t set your computers to use the exact same backup location. When you sync you have a primary computer and secondary computers. A primary data set is not the same as a secondary data set and hence neither are there backups. But as they use the same data set name it possible to get confused, one overwriting the other. A secondary data set can be identified by the fact that the syncing method cannot be changed. It is possible to convert a secondary data set to a primary data set but it means running a python script. Your password is not reset, you still need it to open a backup.

    A moneydancearchive file is a compressed data set.
    The contents of a backup file is encrypted and provided you have set a password under FILE (MONEYDANCE on Mac) – PASSWORDS can only be opened by Moneydance by entering your password after using FILE (MONEYDANCE on Mac) – RESTORE FROM BACKUP.

    When you FILE (MONEYDANCE on Mac) – RESTORE FROM BACKUP you do not overwrite your existing data set. This is in case you later find you need access to your old data set. A new data set is created with the naming convention – from manual backup yourdatasetname-yyyymmdd-tttt.moneydance the date time code taken from the backup file - from auto backup yourdatasetname (plus at number) e.g. yourdatasetname 2.moneydance The default data set location can be found under HELP – SHOW DOCUMENT FOLDER. You can delete old data sets you no longer want. You can rename a restored data set with Moneydance closed as you would any other folder provided you retain “.moneydance” extension. A data set is a folder not a file containing other folders and files. When you open Moneydance it will open in the “Welcome to Moneydance” window with the data set name listed on the right.

    Hope this helps.

  2. 2 Posted by Walt Schroeder on 24 Sep, 2020 07:15 PM

    Walt Schroeder's Avatar

    On 9/21 I sent the following help question.
    "I recently had my computer repaired and as part of the process Moneydance was deleted. I have re-installed the program but when I start it up, the data is missing. Can you tell me when Moneydance backed up the data where it was located so I can retrieve for use with the program?"

    To amplify on this, I can only get Welcome to Moneydance page. There are moneydance documents on my computer but they only have data from 2014 and before.Since then the data has been sent somewhere eise.

    Am I getting to the top of the que for a reply?

  3. 3 Posted by dwg on 24 Sep, 2020 08:53 PM

    dwg's Avatar

    I'm a fellow user.

    Are you having a problem with the response that Derek provided you? Does it answer your question?

    https://infinitekind.tenderapp.com/discussions/general-questions/10...

  4. 4 Posted by Walt Schroeder on 24 Sep, 2020 11:23 PM

    Walt Schroeder's Avatar

    I can not get into moneydance from the welcome page. I can not find the
    data after 2014. It is not that the files were lost, they went somewhere
    other than my computer.

  5. 5 Posted by dwg on 25 Sep, 2020 09:50 AM

    dwg's Avatar

    If you are running a relatively recent version of Moneydance, say Moneydance 2012 or later I would suggest you search you disk drive for files/folders with an .moneydance extension. You are basically searching for data sets that are on the disk drive no matter where they are.

  6. 6 Posted by Walt Schroeder on 25 Sep, 2020 07:33 PM

    Walt Schroeder's Avatar

    Thanks, I tried it and could not find any recent data.

  7. 7 Posted by dwg on 25 Sep, 2020 09:19 PM

    dwg's Avatar

    If you cannot find any .moneydance folders or .moneydancearchive files I can only assume that whatever the person that repaired your system did it must have included deleting some data folders/files.

    The default locations for Moneydance data are outlined in the article:

    https://infinitekind.tenderapp.com/kb/file-locations-and-changes/de...

    You can move the data sets to other locations be we cannot tell you where that would be, only you would know.

    Backups, or at least a copy of them, should be stored in another location away from your main disk drive.

    If you cannot find any data sets or backups on the disk or any other location that you use, then things are not looking too good for you I'm afraid.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac