License from 2017 not working in version 2021

rinaldij's Avatar


15 Oct, 2020 04:19 PM

Just downloaded and installed version 2021 and license no longer works. Tried to enter key from 2017 and it is invalid. Is there an upgrade fee or do I need to reregister?

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  1. 31 Posted by s©tt on 19 Oct, 2020 07:19 AM

    s©tt's Avatar

    @Renato - I just read your post, but @derekkent23 has already answered it (see post #29).

  2. 32 Posted by derekkent23 on 20 Oct, 2020 09:28 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi all

    More info added to my previous post.

    2021 is a preview/beta version, best run on another computer or another account on the same computer, not on your main computer with your real data set. Not seen any run for the hills data corrupting issues, but at your own risk.

    Existing users.

    If you have the Extension “Moneydance updater” installed, build v508 (update extension if required) with the tick box CHECK FOR PREVIEW/BETA UPDATES ticked you may get an UPGRADE message. It should include the line “This upgrade is non-free but is available at a discount” or “This Upgrade is a free upgrade to you” (you may need to enlarge the message window), dependant on the key already installed. Clicking the UPGRADE button will take you to the Preview download page.
    Download and install.

    New users.
    Can use the download link

    Don’t purchase an upgrade from

    Until 2021 is a released version, any keys from this link will not work.
    Instead install 2021 and run Moneydance.

    In Moneydance 2021:
    If you are a new user that does not have a key click PURCHASE.
    If you are an existing user whose key is valid for 2021 just carry on
    If you are an existing user whose key was for 2017 or earlier and thus is not valid for 2021 click UPGRADE to purchase a new key at a 50% discount.

    Note a 2021 key will not work with 2020 or earlier versions.

    Note 2021 will only be a free upgrade to users who purchased a 2019/2020 key not to users who purchased a 2017 or earlier key. A upgrade for these uses are at a 50% discount.

    Hope this helps

  3. Maddy closed this discussion on 12 Nov, 2020 11:03 AM.

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