Crashing

vern dosch's Avatar

vern dosch

28 Nov, 2020 02:31 PM

Although I have used MoneyDance for many years, it is now completely unusable. I run it on a MacBook recently updated to Big Sur 11.0.1. the system constantly crashes, I can't switch screens, I tried to upgrade to the latest version (purchased) and it crashes ... I am dead in the water and desperate

  1. 1 Posted by Stuart Beesley ... on 28 Nov, 2020 02:39 PM

    Stuart Beesley - JUST A FELLOW USER's Avatar

    This particular issue seems related to the setting in the System Preferences, General section, to "Prefer tabs [always] when opening documents". If you change "always" to never or "in full screen" then it's not an issue.

  2. 2 Posted by Stuart Beesley ... on 28 Nov, 2020 02:39 PM

    Stuart Beesley - JUST A FELLOW USER's Avatar

    Also update to the latest preview 2021.2008 too

  3. 3 Posted by Vernon Dosch on 28 Nov, 2020 03:07 PM

    Vernon Dosch's Avatar

    Thanks for the help, but I made this change and it is still crashing
    Vern

    Vern Dosch
    7120 Olive Tree Place
    Bismarck, ND 58503

    Home: [email blocked]<mailto:[email blocked]>
    Family: [email blocked]<mailto:[email blocked]>
    Cell: 701.226.1385

  4. 4 Posted by derekkent23 on 28 Nov, 2020 03:51 PM

    derekkent23's Avatar

    I am not support staff, just a user
    Hi Vernon

    Take a look at this post point 2
    https://infinitekind.tenderapp.com/discussions/problems/65429-2021-...

    Hope this helps.

  5. Melissa closed this discussion on 03 Dec, 2020 04:23 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac