Unable to transfer files on iMac 2020 from older iMac

fmanley's Avatar

fmanley

10 Dec, 2020 08:32 PM

I recently sent a message to your company last week that I was having a problem with transferring my Moneydance file from my 2017 iMac to my 2020 iMac. I have tried using "Import new account set" but not successful. I'm overly cautious not to loose my data and need some help in transferring this information.

Thank you,

  1. 1 Posted by dwg on 10 Dec, 2020 08:37 PM

    dwg's Avatar

    I'm a fellow user.

    I would suggest you look at the following article:

    https://infinitekind.tenderapp.com/kb/file-locations-and-changes/moving-to-a-new-computer

    Fundamentally you are moving the data files between computers, much the same way as you would move a document or spreadsheet file. There is no need to use the import function unless you were migrating from a very old version of Moneydance.

  2. 2 Posted by fmanley on 10 Dec, 2020 08:39 PM

    fmanley's Avatar

    I’ll try, thank you.

  3. Maddy closed this discussion on 11 Dec, 2020 03:38 PM.

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