Registering an update

MR HOWARD GEOFFREY BAKER's Avatar

MR HOWARD GEOFFREY BAKER

06 Jul, 2022 12:22 AM

I have just purchased an update for my Moneydance app. The activation instruction on the email which provided the download is to select Help>Register Moneydance menu item and then to enter the new key. However, I don't have a sub-item under Help marked Register Moneydance. Where can I find this menu please?

  1. 1 Posted by dwg on 06 Jul, 2022 12:29 AM

    dwg's Avatar

    I'm a fellow user.

    The lack of the menu item is a bug in the latest Moneydance build. However if you scroll to the very right of the Moneydance Windows there should be a enter license button within the blue bar at the top of the screen.

  2. 2 Posted by Howard Baker on 06 Jul, 2022 05:01 AM

    Howard Baker's Avatar

    Thank you DWG. Subsequent to my request for help, I stumbled across the
    same solution by accident. It’s strange that the misleading instruction has
    been left in the introductory email for registration.

  3. 3 Posted by dwg on 06 Jul, 2022 06:28 AM

    dwg's Avatar

    Not really, it is a bug that the menu item is not there.

  4. 4 Posted by Greg ABERCROMBI... on 06 Jul, 2022 04:53 PM

    Greg ABERCROMBIE's Avatar

    Have same problem but I'm still not finding the register button scrolling to the right

  5. 5 Posted by Stuart Beesley ... on 06 Jul, 2022 05:11 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Install/run toolbox extension. A red register button will appear. Use that.

  6. 6 Posted by Greg Elizabeth ... on 06 Jul, 2022 05:13 PM

    Greg Elizabeth Abercrombie's Avatar

    Got it thanks!!
    ________________________________

  7. 7 Posted by Stuart Beesley ... on 06 Jul, 2022 05:25 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    .

  8. 8 Posted by Howard Baker on 06 Jul, 2022 10:33 PM

    Howard Baker's Avatar

    Hi Stuart
    Thanks for your help but for some unknown reason the toolbox extension
    refused to download. However, I have somehow managed to register by other
    means so the problem is now solved.
    Howard

  9. 9 Posted by Stuart Beesley ... on 07 Jul, 2022 05:05 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Odd. It should have been on the MD menu, manage extensions. Find toolbox, click install. Was it not there?

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