Moneydance purchase

Valerie's Avatar


06 Dec, 2019 03:54 PM

Why is Moneydance so much cheaper on Amazon? I’ve already downloaded a trial from your website and I like the program. However, I want to purchase it at Amazon because of the price, but I have concerns that it’s legitimate because there are no returns or refunds if it doesn’t work. Is the Amazon version, listed below, the same as the one on your site?

  1. Support Staff 1 Posted by Maddy on 06 Dec, 2019 04:13 PM

    Maddy's Avatar

    Hi Valerie,
    Thank you for contacting Moneydance support.

    Unfortunately we won't be able to advise you on third party reseller's versions, term and conditions. I would suggest you contact Amazon's customer service, directly.

    On the other hand, I can confirm that when purchasing directly from our website, according to our license agreement you can use one license per household, regardless of many people are in your household, how many computers you need to install the program on, or how many different operating systems (Mac, Linux, Windows, etc) you use.

    When you purchase Moneydance, it’s a one-off payment and not a subscription or a recurring fee.

    After purchasing, you'll be sent a license key via email. This key will be valid with all builds of the current release, and also the next major version.

    We never force upgrades or ‘sunset’ older versions of the program, so you can continue to use the same version for as long as you wish.
    That being said, if you did decide to upgrade in the future, you’d be entitled to a 50% discount.

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    Maddy, Infinite Kind Support

  2. 2 Posted by derekkent23 on 06 Dec, 2019 06:18 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Valerie

    If I purchased from a third party I would want to know how I would get free updates and not just be stuck with the version/build I purchased.

    Another advantage of purchasing direct is this is the only place to get preview builds of Moneydance that fix bugs or add feature before it is released.

    Always buy direct, less tears in the long run.

    Hope this helps.

  3. 3 Posted by rkmt on 06 Dec, 2019 06:54 PM

    rkmt's Avatar

    I am not support staff, just a (new) user.

    I would also be wary that the Amazon cheap versions may indeed come with a license key for an older version of Moneydance, meaning your upgrade options for the next major upgrade will not be as good as buying direct. I did read somewhere of someone who had this problem buying third party. Also if you buy direct you will be eligible for a refund under Moneydance's new user policy should you find yourself unhappy with the software. Just my 2 cents worth :)

  4. 4 Posted by -Kevin N. on 06 Dec, 2019 07:16 PM

    -Kevin N.'s Avatar

    Hi Valerie,

    I would echo all of the statements made so far with regards to the advantages of purchasing Moneydance through the Moneydance website.

    Also before you plunk down any money at the Moneydance website, Amazon or anywhere else, try the trial version of Moneydance to see if it suits your needs.

    You can d/l the trial version here:

    -Kevin N. (not a member of MD support)

  5. 5 Posted by dwg on 06 Dec, 2019 07:27 PM

    dwg's Avatar

    The OS versions listed on Amazon would make me concerned that this is an older version of Moneydance. The latest listed version of MacOS is Sierra which suggests an early release of Moneydance 2017.

  6. System closed this discussion on 06 Mar, 2020 07:30 PM.

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