paid for an upgrade nothing happens

Barbara's Avatar

Barbara

24 Jan, 2020 09:16 PM

I paid for an upgrade for my mac moneydance 2011 and downloaded the installer and moved the money dance icon into the applications but nothing happens as when I open moneydance it shows the old version and says my key is valid, won't let me add a new key.
Please help

  1. 1 Posted by dwg on 24 Jan, 2020 10:10 PM

    dwg's Avatar

    I'm a fellow user.

    I'm not a Mac user but it does not sound like you have removed the older version of Moneydance.

  2. 2 Posted by Barb Urquhart on 25 Jan, 2020 12:43 AM

    Barb Urquhart's Avatar

    that is what happened. Thank you and all is well now.
    Barb

  3. Ethan closed this discussion on 25 Jan, 2020 03:03 AM.

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