tag:infinitekind.tenderapp.com,2009-01-14:/discussions/general-questions/94063-adminstrative-privilagesInfinite Kind: Discussion 2020-04-29T18:00:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/480470932020-01-29T08:50:25Z2020-01-29T08:50:25Zadminstrative privilages?<div><p>Hi Vickie,</p>
<p>You don’t give too many clues… What version of MD, what Computer OS?</p>
<p>But from your description it is probably Windows. Also, I imagine what you mean is that the program downloads but will not install.</p>
<p>The first thing to try is to highlight the downloaded .exe file by single left click, then right click the file. On the pop-up menu you should see “Run as Administrator”</p>
<p>If the program really won't complete the download, as you describe, then your web browser or anti virus program is preventing the download & this has nothing to do with MD</p>
<p>Hope this helps!</p>
<p>Jeff (fellow user)</p></div>jeff_ltag:infinitekind.tenderapp.com,2009-01-14:Comment/480470932020-01-29T13:29:30Z2020-01-29T17:56:26Zadminstrative privilages?<div><p>Hi Vickie,<br>
Thank you for contacting Moneydance support.</p>
<p>I believe you are using a Windows computer, so in order install Moneydance 2019, you need to proceed as follow:</p>
<ul>
<li>
<p>Download Moneydance 2019.3 (1880) <a href="https://infinitekind.com/download-moneydance-personal-finance-software">here</a> - select the Windows installer;</p>
</li>
<li>
<p>Click on <strong>Save File</strong> and rename it to Moneydance 2019.3 (1880), to make it more visible;</p>
</li>
</ul>
<p>-Wait for the file to download fully;</p>
<ul>
<li>Click on the downward arrow on your Browser to view the download link;</li>
<li>double click on the installer to open the file and initiate the installation;</li>
<li>In the window that opens, <strong>welcome to the Moneydance Setup Wizard</strong> you can choose between:</li>
</ul>
<ol>
<li>Yes, update the existing installation (this will overwrite any previous version of the software)<br></li>
<li>No, install into a different directory</li>
</ol>
<ul>
<li>Click "Next", allow the installation to complete and click "Finish".</li>
</ul>
<p>I hope this information is helpful. Please let me know if you have further questions or need any assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/480470932020-01-29T16:11:59Z2020-01-29T16:12:00Zadminstrative privilages?<div><p>Sorry, I have Windows 10. I am using Quicken Home & Business 2017 currently. All I have ever used for many many years. I am hearing lots of negative reviews for 2019-2020 upgrade.</p></div>Vickietag:infinitekind.tenderapp.com,2009-01-14:Comment/480470932020-01-29T17:58:17Z2020-01-29T17:58:17Zadminstrative privilages?<div><p>Hi Vickie,<br>
I think there was a misunderstanding, what I meant was to provide you the steps to install Moneydance 2019 on Windows 10.</p>
<p>Please keep us posted on your progress, Thank you!</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy