Refund

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Steve

13 Apr, 2020 09:28 PM

Day one purchase 4/13/20. Refun

  1. 1 Posted by Steve on 13 Apr, 2020 09:29 PM

    Steve's Avatar

    Refund

  2. Support Staff 2 Posted by Ethan on 13 Apr, 2020 10:00 PM

    Ethan's Avatar

    Hello,

    I would be happy to authorize a refund and I am inclined to offer you technical assistance first. This is not an attempt to get out of giving you a refund, if that is what you want let me know and I will authorize it today. We've received other requests from you that we responded to, but haven't had responses. However if there is something specific you believe that I might be able to assist you with I am at your service.

    Please let me know if I can be of further assistance,

    Ethan
    Infinite Kind Support

  3. 3 Posted by Steve parsons on 14 Apr, 2020 12:34 AM

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    Refund

  4. 4 Posted by Steve parsons on 14 Apr, 2020 12:46 AM

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    I have waited way beyond a few moments many times - yes and I gave up on a response.

    Just give the refund. I think your whole operation is a fraud

  5. Support Staff 5 Posted by Ethan on 14 Apr, 2020 09:38 PM

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    Hello,

    I'm sorry to hear you don't want to respond to our support suggestions, and that our product did not meet your needs. I have asked our payment processing partners fastspring to process your refund. They will let you know when the process is complete from their end.

    Please let me know if I can be of further assistance,

    Ethan
    Infinite Kind Support

  6. Ethan closed this discussion on 14 Apr, 2020 09:38 PM.

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