Kerry Carroll's Avatar

Kerry Carroll

28 Apr, 2020 02:25 PM

Have updates for this product been discontinued?

I used to receive 3-4 updates per year. I haven't had any in almost a year. Is this app still being maintained?


  1. 1 Posted by derekkent23 on 28 Apr, 2020 03:07 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Kerry

    Latest released build of 2019 is 2019.3(1880) at https://infinitekind.com/download-moneydance-personal-finance-software

    Latest preview build of 2019 is 2019.4(1904) at https://infinitekind.com/preview

    Release and preview do seem to be less frequent than they used to be, but if you haven’t updated for a year there should be an update available to you.

    Hope this helps.

  2. 2 Posted by Kerry Carroll on 28 Apr, 2020 03:17 PM

    Kerry Carroll's Avatar

    Thank you derekkent23.

    I think we are making the same point. 2019.3 was released in June 2019. That's 46 weeks ago (if my math is right).

  3. 3 Posted by derekkent23 on 28 Apr, 2020 03:35 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Kerry

    Could be.
    Not sure about the last release build date as I always run the Preview build.

    2019.4(1904) is dated 4th March 2020 and is stable.

    Perhaps support will let us both know why its been so long since a preview build has been turned into a released build.

  4. 4 Posted by dwg on 28 Apr, 2020 10:25 PM

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    I'm a fellow user.

    Yes 1880 was release in June 2019.

    Looking at the preview builds I do not see anything really significant enough to say there should be a new stable release made and the implication that people should upgrade. There are point fixes but they should apply to a minority of Moneydance users.

    However I do see a couple of things in the latest preview releases that I would expect to be the cause of a lot of complaint at least and in this respect that would disqualify them, in my view, from being considered for being a stable release.

  5. Support Staff 5 Posted by Sean Reilly on 01 May, 2020 01:47 PM

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    Sorry about the less frequent release of updates. I am making progress on a lot of fronts (including the mobile apps) but should still be pushing out updates of Moneydance - we're long overdue! Please don't worry about Moneydance ever being abandoned - that'll never happen.


    Sean Reilly
    Developer, The Infinite Kind

  6. 6 Posted by davet65 on 14 May, 2020 08:34 PM

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    I am running 1899 on Mac OS 10.13.6. Should I update to 1904 or just wait for what Sean promised?

  7. 7 Posted by dwg on 14 May, 2020 08:52 PM

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    I'm a fellow user.

    The changes in the recent previews are mostly fixes for specific issues which should only impact a relatively small number of users, so unless you have an issue fixed in one of those releases there would seem to be little need to upgrade.

  8. 8 Posted by davet65 on 15 May, 2020 02:15 AM

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    Thanks, dwg.

  9. 9 Posted by fejfarad on 13 Jun, 2020 11:14 PM

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    I have mad several comments and suggestions, and am waiting for a new version. Now have (1994)

  10. Support Staff 10 Posted by Maddy on 09 Aug, 2020 08:10 AM

    Maddy's Avatar

    This is to let you that the latest stable version Moneydance 2020 (1918) is now available to download from this page.

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    Maddy, Infinite Kind Support

  11. Maddy closed this discussion on 09 Aug, 2020 08:10 AM.

  12. fejfarad re-opened this discussion on 09 Aug, 2020 06:58 PM

  13. 11 Posted by fejfarad on 09 Aug, 2020 06:58 PM

    fejfarad's Avatar

    I went to do an update to the current install. We can't get Norton to
    allow your install to create a file: moneydance_icon128.png. A file with
    this name exists. What should I do?

  14. Support Staff 12 Posted by Sean Reilly on 09 Aug, 2020 08:33 PM

    Sean Reilly's Avatar


    That file isn't required by the previous version of Moneydance, so if you would like to delete it things will be fine and maybe the install will progress normally. The moneydance_icon128.png file should be in the moneydance install folder, which on windows is usually c:\Program Files\Moneydance

    Please let us know if that doesn't get the update going again.


  15. 13 Posted by fejfarad on 10 Aug, 2020 01:39 AM

    fejfarad's Avatar

    the icon file is in the resources folder where you say it should be. I
    renamed resources to resourses2, and disabled  Auto Protect and Smart
    Firewall under Norton360. Norton says Data Protector blocked a multiple
    suspicious activity. Never had this with Moneydance install before. Is
    the certificate complete? I've talked to Norton and they are stumped.

  16. 14 Posted by derekkent23 on 10 Aug, 2020 08:47 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi fejfarad

    Two of my window 10 computers are also running Norton 360.
    Sometimes I get a Norton warning, see screen shot, when installing a new build of Moneydance.

    As I am confident of the source I just click “Run this program anyway”.

    This really does not help you as i am not sure why you are seeing the issues you are.
    Just installed build 1919 on my computers just with the Norton warning message as describe above.

  17. 15 Posted by fejfarad on 10 Aug, 2020 04:54 PM

    fejfarad's Avatar

    Ref #97346  Sean Reilly, derekkent23

    My problem is a circle. Install cannot write file, try again or cancel,
    no other choice. Tried update current install and new folder, same
    problem. Norton says Data Protector stooped install. See attached file.

    Please verify this is or is not a problem with your install.

  18. System closed this discussion on 09 Nov, 2020 05:00 PM.

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