Current stock prices do not update

Chris's Avatar

Chris

28 Jun, 2016 08:25 AM

I have recently bought and installed Moneydance. I'm finding that current stock prices never update. When I run the test on Quotes and Exchange Rates, the History downloads correctly, but the Current Quote never does - please see attached screenshot. I'm using Yahoo! Finance - UK.
This means that my stock prices only update the following day, on the basis of the most recent History download, but I cannot run a same day update of stock prices.
Please can you suggest a remedy for this?
Many thanks
Chris

  1. 1 Posted by Tom Freeman on 28 Jun, 2016 05:50 PM

    Tom Freeman's Avatar

    Can you please send a screenshot of the entire window of the extension. I want to look at all the settings and check the ticker symbols.

    Tom Freeman
    Infinite Kind Support

  2. 2 Posted by Christopher Smi... on 28 Jun, 2016 06:08 PM

    Christopher Smith's Avatar

    Tom,

     

    Many thanks for your prompt response. I attach a screenshot of the entire window as requested.

     

    Regards,

     

    Christopher Smith

  3. 3 Posted by Tom Freeman on 28 Jun, 2016 06:30 PM

    Tom Freeman's Avatar

    This will sound counter intuitive, but set the extension to Yahoo USA. We have found in the past that the Yahoo UK just linked to Yahoo USA and recently there have been issues when having the extension set to Yahoo UK.

    I tried one of your tickers, Royal Dutch, and found it worked when the extension was set to Yahoo USA. I have included a pic to illustrate.

    Tom Freeman
    Infinite Kind Support

  4. 4 Posted by Christopher Smi... on 29 Jun, 2016 08:06 AM

    Christopher Smith's Avatar

    Tom,

     

    I’ve applied your suggestion of setting the extension to Yahoo USA, and I’m pleased to say it has worked. Many thanks – much appreciated.

     

    Regards,

     

    Chris

  5. 5 Posted by Tom Freeman on 30 Jun, 2016 06:57 PM

    Tom Freeman's Avatar

    Tom Freeman
    Infinite Kind Support

  6. Tom Freeman closed this discussion on 30 Jun, 2016 06:57 PM.

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