tag:infinitekind.tenderapp.com,2009-01-14:/discussions/investments/1244-account-setupInfinite Kind: Discussion 2017-01-15T13:30:21Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/409997532016-10-16T13:26:08Z2016-10-16T13:26:08ZAccount Setup<div><p>Hi Jeff,</p>
<p>Moneydance supports automatic connections via Direct Connect and
you can view a list of financial institutions that support this
feature here - <a href="http://infinitekind.com/fi">http://infinitekind.com/fi</a><br>
If your bank is on the list, this means they support Direct
Connect. You can setup online banking with these banks within
Online --> Set Up Online Banking. Then select 'New Connection'
and choose your financial institution from the list.</p>
<p>Have you enabled these accounts for Direct Connect access? Many
financial institutions will require you to enable your accounts for
application-based online banking. You can accomplish this by asking
your bank to set up your account for direct connections from
Quicken. Moneydance uses exactly the same OFX server connection
protocol as Quicken but your bank representative may not know this
and mistakenly believe that you can not connect in Moneydance.
Calling up your bank and stating precisely the following should get
you started. "Please enable direct connect on my account such that
I can connect to your servers directly with Quicken. Also give me
the login credentials I need to connect Quicken to this
service."</p>
<p>Application-based online banking often requires a different
login/PIN than the ones that are used for ATM or web-based banking.
When you enable your account for access from Moneydance or Quicken,
your financial institution should let you know what customer
ID/login and PIN to use.</p>
<p>If your bank is not listed, then unfortunately they do not not
support direct OFX connections, which Moneydance (and other
financial software) requires in order to talk directly to a
bank.<br>
The best way to get your files into Moneydance is to use a web
browser to download them from your bank's web site. You can
download into QFX, OFX or OFC files (aka Quicken or MS Money
files), any of which will import cleanly into Moneydance. If your
banks only supports manual download in CSV format, then you can
download the 'Text File Importer' from within Moneydance, which
will allow you to import your data.</p>
<p>Please let me know if I can be of further assistance.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jenny