Bob's Avatar


23 May, 2015 09:51 PM

Attempting to switch from Quicken (user for over 20 years). Managing to make progress in a numbr of areas. However, I do not see anyway to log onto Ascensus. GE uses them in some of the retirement programs. Any ideas or direction? Thanks to

  1. 1 Posted by David Hanley on 25 May, 2015 10:31 AM

    David Hanley's Avatar

    Hi Bob,

    Unfortunately, it doesn't appear that Ascensus supports direct OFX connections, which Moneydance (and other financial software) requires in order to talk directly to a bank.  The best way to get your transactions into Moneydance is to use a web browser to download them from your bank's web site.  You can download into QFX, QIF, OFX or OFC files (sometimes referred to as Quicken or MS Money files), any of which will import cleanly into Moneydance.   You can also open your bank's download page directly (after entering the appropriate address in the Account->Edit Account menu) by going to the menu bar and selecting Online->Open Account Website.

    If your bank begins to support direct OFX connections in the future, we will be happy to work with them.

    Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

    David Hanley
    Infinite Kind Support

  2. 2 Posted by Bob Mathews on 25 May, 2015 02:08 PM

    Bob Mathews's Avatar

    I truly appreciate the response. If you have a moment, can you tell me why Quicken is able to download from them? I have been able to for several years. I will use your work around for now.
    Once again, thank you

    Bob Mathews
    “Run the first two-thirds of the race with your head and the last third with your heart.” – Unknown


  3. Support Staff 3 Posted by Ethan on 25 May, 2015 02:20 PM

    Ethan's Avatar

    Hello Bob,

    There are two methods that personal finance software can use to access your accounts: direct connect and web connect. With web connect, the software basically connects to your bank's website and downloads and imports OFX, QFX, QIF, and OFC files, automating the process that you would normally do manually. Direct connect actually connects to a server at your bank instead of their website and usually requires different login credentials than you would use to log into your banks website. Moneydance only supports automatic connections through direct connect and not web connect, as web connect is unfortunately a propitiatory protocol owned and maintained by Quicken. You can still download OFX, QFX, QIF, and OFC files files from your bank and import them, but there's currently no way to do this automatically from within Moneydance.

    Moneydance Support

  4. 4 Posted by Bob Mathews on 25 May, 2015 02:37 PM

    Bob Mathews's Avatar

    Thank you again. Last question. Is either more secure?

    Bob Mathews
    “Run the first two-thirds of the race with your head and the last third with your heart.” – Unknown


  5. 5 Posted by Scott Meehan on 25 May, 2015 05:23 PM

    Scott Meehan's Avatar

    Hi Bob,

    They both typically use the same type of security, so one isn't particularly more secure than the other, if at all. Banks generally take security pretty seriously as well.

    Please let us know if we can be of further assistance!

    Scott Meehan
    Infinite Kind Support

  6. Scott Meehan closed this discussion on 25 May, 2015 05:23 PM.

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