Quotes not updating
Hi
My quotes are not updating my Security/stock prices. It stopped updating a month ago and I have checked all the obvious options without success. Exchange rates update but the securities get an error message 'Error downloading...no data found'. I have run the Test but just get X History X.
Any help most welcomed
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1 Posted by -Kevin N. on 04 Apr, 2017 10:34 PM
Hi Rob,
Can you offer an example of a ticker symbol that is not updating for you?
-Kevin N.
(not a member of MD support)
2 Posted by Rob Barnard on 05 Apr, 2017 07:00 AM
Hi Kevin
Thanks for your mail
They are mainly UK stocks such as Standard Life (Ticker SL). They all use to work but now don’t.
There are some mutual funds such as Ticker GB0032897653 that didn’t ever update – I think this is an issue with Yahoo Finance. I understand about the Mutual Funds but just need the Stocks to start working again.
Quotes and Extensions is set to Yahoo Finance-UK for History and Current Quotes.
If I run ‘Test’, it comes up with X History, X Current Quote (!), if I then hover over these the error message is History: Received Response Code 404 and message Not Found and Current Quote: No data found.
Any help appreciated
Regards
Rob
3 Posted by -Kevin N. on 05 Apr, 2017 01:53 PM
Hi Rob,
I was able to get a quote for Ticker SL using the settings displayed in the attached screenshot.
UK Mutual Fund quotes seem hopelessly lost.
-Kevin N.
4 Posted by Rob Barnard on 05 Apr, 2017 02:46 PM
Hi Kevin
Thanks for the screen shot. I changed the current prices to Yahoo US but it still errors on every stock and doesn’t update. I’m using the Tickers that have been working for a few years
Regards
Rob
5 Posted by -Kevin N. on 05 Apr, 2017 05:14 PM
Hi Rob,
I'm here in the US. I wonder if that may have something to do with my being able to d/l the quote for SL through the Q&ER updater via Yahoo USA.
I would say that maybe your virus scanner or firewall is blocking something but in your OP you mention that exchange rates DO update.
I will yield to the MD support staff to help you further. This is beyond my understanding of the world of 1's and 0's. :(
Sorry that I couldn't be of more help.
-Kevin N.
6 Posted by Rob Barnard on 06 Apr, 2017 06:25 AM
Kevin
Thanks for all your help and ideas, really appreciated.
Hopefully I’ll hear from the MD support.
Kind Regards
Rob
7 Posted by Tom Freeman on 17 Apr, 2017 04:15 PM
Sorry for the late reply.
If you switch to Yahoo US for prices you want to make sure that either the tickers have a ".l" suffix or the exchange is selected to London exchange.
If you doing either of these and its still not updating, an you please attach a screen shot of your extension window. I want to create a test file to replicate your issue.
Tom Freeman
Infinite Kind Support
8 Posted by jacco237 on 17 Apr, 2017 06:09 PM
I am running into a similar problem here in the USA. Using Yahoo Finance for both current and historical quotes. Messages says something about an error in communication response, "Moved Permanently." Has the URL for yahoo Finance changed maybe?
9 Posted by Tom Freeman on 19 Apr, 2017 07:56 PM
We are looking i to the Yahoo link issue. I'll let you know when we have an update.
Tom Freeman
Infinite Kind Support
10 Posted by Shing on 19 Apr, 2017 11:40 PM
I am also having the same "Moved Permanently" error. I'm in the U.S.
11 Posted by lexrom on 20 Apr, 2017 01:28 PM
In Us and have same problem. moved permanently, no data
12 Posted by -Kevin N. on 20 Apr, 2017 01:35 PM
Hi All,
Take a look at this post from Moneydance developer Sean Reilly. He provides a downloadable new Q&ER extension (version 1001).
http://help.infinitekind.com/discussions/problems/32473-stock-price...
It has been my experience that it no longer throws an error when importing Historical US price quotes when used in MD 2017.
I'm not 100% sure but v. 1001 should work with MD 2015 as well but I don't think it will work with prior versions of Moneydance.
-Kevin N.
(not a member of MD support)
13 Posted by jacco237 on 20 Apr, 2017 01:39 PM
Fixed it here. Thx.
14 Posted by lexrom on 20 Apr, 2017 01:59 PM
This problem just started 2 days ago. I have ver. 2014.5, I think it has
something to do with Yahoo.
15 Posted by Tom Freeman on 24 Apr, 2017 02:02 PM
@lexrom
I was just told that the Sean updated the extension for 2014 and earlier. Remove your current extension and reinstall the new version (v79). I did test it and it worked for the limited tickers on my 2014 test file.
Also you key will work for a free upgrade to MD 2015. If you want you can download that from here:
http://infinitekind.com/download_2015
Tom Freeman
Infinite Kind Support
16 Posted by Rob Barnard on 24 Apr, 2017 02:24 PM
Hi Tony
I’m an absolute computer novice – how do I remove the current extension and re-install the new version? I have MD 2014
Thanks
Rob
17 Posted by -Kevin N. on 24 Apr, 2017 02:38 PM
Hi Rob,
From the Moneydance menu bar, go to Extensions > Manage Extensions.
In the resulting window, locate the Q&ER updater - Click the 'Upgrade' button.
Accept the prompt.
HTH -Kevin N.
(not a member of MD support)
18 Posted by Rob Barnard on 24 Apr, 2017 04:47 PM
Hi Kevin/Tony
I tried the upgrade, but it still doesn’t work.
See attached screen shot
Any thoughts?
Regards
Rob
19 Posted by -Kevin N. on 24 Apr, 2017 05:05 PM
Hi Rob,
It seems that v.79 is working for some users but not for others. There's a couple of posts about it starting here:
http://help.infinitekind.com/discussions/problems/32473-stock-price...
It looks as though it depends on the version of Moneydance that v.79 works in.
-Kevin N.
20 Posted by mt on 03 Jun, 2017 11:40 AM
I am having this problem as well. I updated the extension (now it looks like I have both the old and new one v1001, but neither work). The error that flashes by is:
"Error downloading price history for XXX: Received response code 404 and message 'Not'.
(Yes, it is truncated just like that.)
Yahoo finance USA
Moneydance 2015.7 (1358)
21 Posted by Shing on 03 Jun, 2017 12:07 PM
I am also having this issue.
Yahoo Finance USA
Moneydance 2017.3 (1612)
22 Posted by Rob Barnard on 03 Jun, 2017 12:28 PM
I also have this issue in the UK – it’s been like that for over a month and no-one seems to have a fix
23 Posted by Tom Freeman on 14 Jun, 2017 11:25 PM
I apologize for the late response we have been trying to find a solution to this issue.
Yahoo has changed the availability of the downloadable file that Moneydance has been retrieving.
If you set the extension to Yahoo -USA and set the exchange field to London exchange (or other appropriate non-US exchange) then you should at least have a current price update.
Tom Freeman
Infinite Kind Support
24 Posted by Rob Barnard on 15 Jun, 2017 06:06 AM
Hi Tom
Thanks for your persistence. I have tried :
Currency Exchange Rates: Yahoo! Currency Exchange Rate
Historic Security Prices: Yahoo! Finance –USA
Current Security Prices: Yahoo! Finance-USA
But unfortunately it still errors ( Code 404, No data etc)
I tried different options ( Do Not Update, Google Finance – History Only) with Historic Security Prices, but no luck with any.
Do you need anything else to assist?
Regards
Rob
25 Posted by Rob Barnard on 15 Jun, 2017 06:12 AM
Tony
As reported previously, if I run ‘Test’, it comes up with X History, X Current Quote (!), if I then hover over these the error message is History: Received Response Code 404 and message Not Found and Current Quote: No data found.
Regards
Rob
26 Posted by Noname on 20 Jun, 2017 10:47 PM
As of yesterday current quotes are taking a very long time to download. At first I didn't think anything was downloading and after about 4 minutes noticed one stock updated. Then everything seemed to stop. I waited another 5 minutes and another stock updated. Anyone else having this problem?
27 Posted by lexrom on 21 Jun, 2017 12:29 AM
I am Having the same problem. What took about a minute, now takes about
an hour.
28 Posted by Tom Freeman on 21 Jun, 2017 04:13 PM
Are you still having the issue of slow updates of current prices from the quotes and exchange extension?
I was not able to replicate the issue. It may have been a temporary Yahoo issue.
Tom Freeman
Infinite Kind Support
29 Posted by lexrom on 21 Jun, 2017 04:30 PM
I just tried and it's still happening. This is about the 4th day.
30 Posted by Tom Freeman on 21 Jun, 2017 04:43 PM
Can You attach a screen shot of your extension window? Are you receiving any errors when using the extesnion?
Also can you run the extesnion then attach your errlog.txt file?
If you're using Mac OS X, it should be located at one of these locations within your Home folder:
~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt
or:
~/Library/Application Support/Moneydance/errlog.txt
If you have any trouble finding your Home Library folder, open Finder and select Go -> Go to Folder and and copy and paste in the following:
~/Library
This should pull up your local Library folder.
If you're using Windows, it should be located at:
C:\Users\(yourusername)\.moneydance\errlog.txt
Tom Freeman
Infinite Kind Support