tag:infinitekind.tenderapp.com,2009-01-14:/discussions/investments/2129-securities-detail-graphInfinite Kind: Discussion 2019-03-27T11:47:06Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-10-13T14:29:00Z2017-10-13T14:29:09ZSecurities Detail graph <div><p>Hi Jon,</p>
<p>Please accept my sincere apologies for the delay getting back to you. I’m afraid that your request for assistance was missed by the support team, and it’s only now we’ve been able to work through the backlog of older discussions.</p>
<p>Which version and build are you using?<br>
To find them, open Moneydance and select Help --> About Moneydance (or Moneydance --> About Moneydance on a Mac) where the version and build number will be displayed.</p>
<p>Henry<br>
Infinite Kind Support</p></div>Henrytag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-10-13T14:33:11Z2017-10-13T14:33:11ZSecurities Detail graph <div><p>Hi,</p>
<p>Thanks for the reply. I am running version 2017.5 build 1639.</p>
<p>Jon</p></div>jonthalertag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-10-13T14:50:38Z2017-10-13T14:50:38ZSecurities Detail graph <div><p>Thank you!</p>
<p>Please try the following:<br>
Make a manual backup by navigating to File > Export Backup</p>
<p>then upgrade to the latest preview release of Moneydance from here:</p>
<p><a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a></p>
<p>and if the issue persists then Open the Security Detail view and click on History, there choose to clear all then click on Import and select Import from transactions.</p>
<p>Please let me know how went.</p>
<p>Henry<br>
Infinite Kind Support</p></div>Henrytag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-10-13T15:17:12Z2017-10-13T15:17:12ZSecurities Detail graph <div><p>Hi,</p>
<ul>
<li>I see the same behavior with the preview: version 2017.6 build 1644.</li>
<li>After clearing history and importing from transactions, I see something similar (without most price history, of course).<br>
See the attached screen capture. The purchases display properly, but the dividends (a bit sporadic) display at $50 or $100, and the popup is gibberish.</li>
</ul>
<p>Jon</p></div>jonthalertag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-10-27T00:30:10Z2017-10-27T00:30:10ZSecurities Detail graph <div><p>Hi,</p>
<p>Have you had a chance to look further into this issue?<br>
I append my previous email (sent 10/13/2017).</p>
<p>Jon</p></div>jonthalertag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-10-29T14:35:08Z2017-10-29T14:35:08ZSecurities Detail graph <div><p>Hi Jon,</p>
<p>I have informed our lead developer and I am currently awaiting a response.<br>
I will notify you as soon as I get an update on the issue.</p>
<p>I apologise for the inconvenience caused.</p>
<p>Henry<br>
Infinite Kind Support</p></div>Henrytag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-10-29T14:54:54Z2017-10-29T14:54:54ZSecurities Detail graph <div><p>Thanks. Not an urgent issue.</p></div>jonthalertag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-10-30T09:27:07Z2017-10-30T09:27:07ZSecurities Detail graph <div><p>I received a response from our lead developer and I need to check if the issue lies with dividend reinvestments or just regular dividends.</p>
<p>Henry<br>
Infinite Kind Support</p></div>Henrytag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-10-30T21:51:10Z2017-10-30T21:51:10ZSecurities Detail graph <div><p>I see it only on regular dividends (Action = DivXfr) not reinvestments (Action = DivReinvest). The reinvestment transactions display as “Buy” in the Securities Detail graph popup, and the displayed numbers are correct.</p>
<p>Jon</p></div>jonthalertag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-10-31T12:58:10Z2017-10-31T12:58:10ZSecurities Detail graph <div><p>Hi Jon,</p>
<p>Thank you for the additional detail, the lead developer stated that regular dividends<br>
don't have a price associated with the transaction (because no shares were exchanged), so the graph should not show those, currently the graph is displaying place markers with no real input that doesn't influence any reports.</p>
<p>Henry<br>
Infinite Kind Support</p></div>Henrytag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-10-31T14:53:24Z2017-10-31T14:53:24ZSecurities Detail graph <div><p>Thanks. I’d be happy to see dividend markers disappear.<br>
Less important:<br>
* Get rid of the reinvestment markers also. * Change the color of the Buy markers to make them more visible. The historical price graph is the important feature. The less embellishment, the better.</p>
<p>An enhancement request, useful when there are reinvested dividends:<br>
* Enable graphing of total value (price*#shares). That tells me the total performance.</p>
<p>Thanks for your help,<br>
Jon</p></div>jonthalertag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-11-08T01:59:06Z2017-11-08T01:59:06ZSecurities Detail graph <div><p>Henry,</p>
<p>I regard the securities download issue to be much more important than the cosmetic issue with security history graphs. So, don’t worry if you need to delay dealing with my problem.</p>
<p>I’ll bug you again later. ;)</p>
<p>Jon</p></div>jonthalertag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-12-09T00:18:11Z2017-12-09T00:18:11ZSecurities Detail graph <div><p>Now that the Security price update problem has died down, do you have time to return to my (admittedly small) issue?</p>
<p>Jon</p></div>jonthalertag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-12-14T02:24:18Z2017-12-14T22:36:03ZSecurities Detail graph <div><p>** SCRATCH THIS ** I was looking at the wrong security.<br>
THE PROBLEM HAS NOT BEEN FIXED.</p>
<p>Sorry for my previous mail. I see that it has been fixed.</p>
<p>Thanks,<br>
Jon</p></div>jonthalertag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-12-14T22:37:08Z2017-12-14T22:37:08ZSecurities Detail graph <div><p>** IGNORE MY PREVIOUS POST ** I was looking at the wrong security.<br>
THE PROBLEM HAS NOT BEEN FIXED.</p></div>jonthalertag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-12-15T14:48:02Z2017-12-15T14:48:02ZSecurities Detail graph <div><p>Do you currently have 2017.6 build 1656?<br>
If yes than would it be possible to get an updated screenshot with build 1656 of the sporadic markers.</p>
<p>Henry<br>
Infinite Kind Support</p></div>Henrytag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-12-15T17:21:48Z2017-12-15T17:21:48ZSecurities Detail graph <div><p>I have build 1656. I attach a screenshot that shows both the misplaced symbols and the erroneous popup data. Cash dividends only, no purchases or reinvestments.</p>
<p>Jon</p></div>jonthalertag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622017-12-18T14:42:36Z2017-12-18T14:42:36ZSecurities Detail graph <div><p>Thank you for sharing the screenshot.<br>
I have added it to the bug ticket so the developers will be looking into it.</p>
<p>Henry<br>
Infinite Kind Support</p></div>Henrytag:infinitekind.tenderapp.com,2009-01-14:Comment/436790622018-01-26T04:37:33Z2018-01-26T04:37:33ZSecurities Detail graph <div><p>Any update?</p>
<p>Jon</p></div>jonthaler