Stock price updater

Paul Smith's Avatar

Paul Smith

23 Jan, 2018 07:57 PM

The quotes and exchange rate extention seems to have stopped working. I was told I needed to update to the latest version of Moneydance, so I've done that and it still doesn't work. What do I do?

  1. 1 Posted by -Kevin N. on 23 Jan, 2018 08:08 PM

    -Kevin N.'s Avatar

    Hi Paul,

    What version and build number of Moneydance are you using? (Menu bar > Help > About Moneydance)
    e.g MD 2017.6 (1656)

    What build number of the Quotes and Exchange Rates updater extension are you using? (Menu bar > Extensions > Manage Extensions > Q&ER updater)
    e.g. v.1012

    Did you purchase Moneydance through the Moneydance website?

    -Kevin N. (not a member of MD support)

  2. 2 Posted by Paul Smith on 23 Jan, 2018 08:12 PM

    Paul Smith's Avatar

    Thanks Kevin.

    I’m using Moneydance version 2017.6 (1656)

    Q&ER updater version 1012

    Yes, I bought Moneydance direction from the Moneydance website.

  3. 3 Posted by -Kevin N. on 23 Jan, 2018 08:27 PM

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    Hi Paul,

    When you install v.1012 of the Q&ER updater, you should be prompted to get a free, API key from AlphaVantage and you're provide with a field to enter it.

    Did you do so?

    -Kevin N.

  4. 4 Posted by Paul Smith on 23 Jan, 2018 08:57 PM

    Paul Smith's Avatar

    That doesn’t sound familiar. Can I remove it and reinstall and see if that happens?


  5. 5 Posted by -Kevin N. on 23 Jan, 2018 08:59 PM

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    Hi Paul,

    Yes, I would suggest you give that a try.

    -Kevin N.

  6. 6 Posted by Paul Smith on 23 Jan, 2018 09:08 PM

    Paul Smith's Avatar

    I removed and reinstalled it. But it didn’t prompt me for any key. How can I get that key and what do I do with it once I have it?


  7. 7 Posted by -Kevin N. on 23 Jan, 2018 09:19 PM

    -Kevin N.'s Avatar

    Hi Paul,

    I'm afraid that I'm not sure how to proceed from here.

    I will yield to the Moneydance support staff to help you further.

    Sorry that I couldn't be of more help but without the prompt and subsequent API key, the Q&ER updater will not retrieve your quotes.

    If you are interested, there is a free, third-party app called hleofxquotes that can create a QIF file or CSV file that can be imported into Moneydance to update your quotes. It's what I use instead of the Q&ER updater. Forum member derekkent23 posted information about it here.

    He posted an updated PDF info here:

    -Kevin N. (not a member of MD support)

  8. Support Staff 8 Posted by Ethan on 23 Jan, 2018 09:24 PM

    Ethan's Avatar

    The new Quotes and Exchange Rates is available in Moneydance via Extensions --> Manage Extensions. You'll see an 'Update' button next to the extension name.

    The new extension pulls data from which is a free service that specifically provides an API for people and apps to retrieve prices for exchange rates and security prices.

    When using the updated extension for the first time, you should select Alpha Vantage as the source. You’ll then be prompted to visit the Alpha Vantage site to claim an API key. This may be the step you're missing. You can then enter the key into Moneydance to begin downloading your prices and rates.

    Infinite Kind Support

  9. 9 Posted by Paul Smith on 23 Jan, 2018 10:53 PM

    Paul Smith's Avatar

    Ethan and Kevin, thanks very much. That seems to have worked. I was able to get an API key and found the place to select Alpha Vantage as the source. Cheers! :-)

  10. 10 Posted by -Kevin N. on 23 Jan, 2018 11:17 PM

    -Kevin N.'s Avatar

    Hi Paul,

    You're welcome. I'm glad to hear that you were able to get things sorted.

    Thank you for reporting back with your results.

    -Kevin N.

  11. 11 Posted by Michael A on 25 Jan, 2018 05:52 AM

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    I have downloaded the extension and got the API key from Alpha Advantage and my automatic stock quotes don't come through, error coming up as per below.

    Error while downloading currency exchange Validator exception No trusted certificate found

  12. 12 Posted by dwg on 25 Jan, 2018 07:46 AM

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    You also need Moneydance 2017.6 as a minimum, the error you are reporting would seem to indicate you are running an older version.

  13. 13 Posted by jenkins007 on 26 Jan, 2018 03:22 PM

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    I also had this issue. I am using the latest 2017.6 and the latest exchange rate. I tried to do a historical download using the drop menus of Security Prices and select Google Finance - History Only. I try the Set API Key, and it shows the one for AlphaVantage. No option for Google. I get mostly the error forbidden. The result is 151 securities skipped, 19 errors, and 19 quotes obtained. It may be working but not sure why it reports the error.

    When I use the AlphaVantage, I get 151 securities skipped, 0 errors, and 19 quotes obtained. I only have 19 selected to update, so it appears it is finally working for the Alphavantage.

    Your knowledge base article needs to be updated as it still shows the Yahoo connection to update stocks.

  14. 14 Posted by hsmoliar on 27 Jan, 2018 03:16 PM

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    Same problem. I have the latest Moneydance and the latest Securities updater and it stopped working a few days ago.

  15. 15 Posted by hsmoliar on 03 Feb, 2018 08:15 PM

    hsmoliar's Avatar

    Still not working. Is there anyone from Infinite Kind support staff that's working on this?
    I have the latest Moneydance on the Mac 2017.6(1656) and I'm very frustrated.

  16. 16 Posted by Jeff on 04 Feb, 2018 01:53 PM

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    I am having the same issues updating stocks and no answer from my post last week. i am running High Sierra, Java 1.8, and the latest MD 2017.7 (1663)......some of my stocks update and some do not using AlphaVantage. This is getting very frustrating.

  17. 17 Posted by Chris on 04 Feb, 2018 06:22 PM

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    Same issue here, some update and some do not. Very frustrated as well.

  18. 18 Posted by -Kevin N. on 04 Feb, 2018 06:34 PM

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    Hi Jeff, Chris,

    Have you tried the hleofxquote tool mentioned in my post # 7?

    -Kevin N. (not a member of MD support)

  19. 19 Posted by Bush, Jeff on 04 Feb, 2018 07:32 PM

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    No I have not tried that. Was hoping to just have an application like the current updater that does not require a lot of manual work.

  20. 20 Posted by JimRB on 05 Feb, 2018 04:19 PM

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    You mean something along the lines of "...and current prices can be downloaded automatically." as it states in their blurb about the program when encouraging you to buy?

    Please can someone from IK comment on this and explain what is being done?

    What I find is that the Alphavantage updater gives varying results, sometime bringing in prices in pounds, sometimes pence (but not for all stocks). There is a thought that this depends on whether the exchange is open or closed, but I am not convinced.

    I have tried the hleofxquote tool but it is far more cumbersome, in part because whilst the Yahoo2 works for half of my stocks, it fails on the others, so I have to use the FT one which works for the other half plus the exchange rates. So that is a double update and between the two I have to change the stock codes in the first window. It is NOT a reasonable work around for non technical people.

  21. 21 Posted by Bush, Jeff on 05 Feb, 2018 04:41 PM

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    EXACTLY…..We need the automated downloads to work without having to go thru so much manual work on hleofxquote…this is not a workable solution and alphavantage is spotty. This kind of stock syncing has been going on for 15+ yrs with software programs.

  22. 22 Posted by hleofxquotes on 05 Feb, 2018 05:43 PM

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    Disclaimer: I am not affiliated with IK and am not a MD user. I maintain the hleofxquotes tool. As such, my main interest is mostly on user case that I could use to improve the tool functionality.

    @JimRB: Your use case is an interesting one: fetching from multiple quote sources and merge result into a single price list. If you think this is something useful for your usage, do you mind posting more details (list of quotes that failed on Yahoo and OK on FT and vice versa) at


  23. 23 Posted by JimRB on 10 Feb, 2018 06:23 PM

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    I've posted this in the other thread as requested.

    On playing around further with and without the ".L" suffix (Yahoo needs it for mutual funds, FT does not accept it), and changing the format of currencies from (for example) GBPJPY to JPYGBP=X, there is one that is not found in each, but Yahoo has an added oddity of nearly a month old prices for three funds.

  24. System closed this discussion on 12 May, 2018 06:30 PM.

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