I am unable to update mutual fund quotes and prices

MAURINE's Avatar


26 Jan, 2018 09:53 PM

I have obtain the necessary key from alphavantage. All I see updating are the exchange rates, no mutual fund quotes are updating that I have set up.

  1. 1 Posted by -Kevin N. on 26 Jan, 2018 10:01 PM

    -Kevin N.'s Avatar

    Hi Maurine,

    I have to ask the obvious; Did you select 'AlphaVantage' from the relevant drop-down list in the Q&ER updater?

    If so, then provide the version and build number of Moneydance that you are using. (Moneydance menu bar > Help > About Moneydance)
    e.g. MD 2017.6 (1656)

    -Kevin N. (not a member of MD support)

  2. 2 Posted by MAURINE on 26 Jan, 2018 10:05 PM

    MAURINE's Avatar

    When update form within Moneydance, it tell me there is an error of obtaining the securities quote for the 3 securities. I have check the ticker symbols and they are entered correctly. I have gone directly to the yahoo finance website and the securities lookup for the funds is ok. I just cannot update the price quotes from with the software

  3. 3 Posted by MAURINE on 26 Jan, 2018 10:06 PM

    MAURINE's Avatar

    My MD version is 2017.6(1656)

  4. 4 Posted by -Kevin N. on 26 Jan, 2018 10:22 PM

    -Kevin N.'s Avatar

    Hi Maurine,

    My first hunch would be that the AlphaVantage servers are probably overtaxed directly after the Market closes. Try again a little later and see if you have any better luck.

    -Kevin N. (not a member of MD support)

  5. 5 Posted by MAURINE on 26 Jan, 2018 11:45 PM

    MAURINE's Avatar

    OK Thanks

  6. 6 Posted by derekkent23 on 27 Jan, 2018 09:30 AM

    derekkent23's Avatar

    I am not support staff, just a user.

    Can you post the three security symbols along with the fund names so that a check can be made to confirm they are supported by Alpha Vantage.

  7. 7 Posted by Day on 27 Jan, 2018 04:57 PM

    Day's Avatar

    The software appears to working now

    Sent from my iPhone

  8. System closed this discussion on 28 Apr, 2018 05:00 PM.

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