Stock quotes don't/won't update

Margaret's Avatar


14 Mar, 2018 04:02 AM

I have MoneyDance version 2017.6. I updated in February 2018.

MoneyDance fails to update stock prices, even with the "update now" button. It says the last stock price update was 3/13/2019, but after it tries to update, it lists the number of stocks skipped, the number of errors, and 0 quotes obtained. Ho do I fix it?

  1. 1 Posted by derekkent23 on 14 Mar, 2018 08:20 AM

    derekkent23's Avatar

    I am not support staff, just a user.

    Can you post the build of 2017 see under HELP - ABOUT MONEYDANCE. e.g. 2017.6(1656).
    Can you confirm you are running v1015 of the Q & ER under EXTENSION – MANAGE EXTENSIONS. Also, you followed the link and obtained a free Alpha Vantage key to install.
    Can you also post say three symbols and their associated names so I can test?

    Hope this helps.

  2. 2 Posted by bschottmi on 14 May, 2018 05:19 PM

    bschottmi's Avatar

    I am running MD 2017.7.1 and v1015 of this extension. I did click on "Set API Key" button, registered and obtained a key. I then quota and restarted MD, but continue to get an error 403 and Forbidden message on al 99 stock quotes.
    What to do?

  3. 3 Posted by derekkent23 on 14 May, 2018 05:28 PM

    derekkent23's Avatar

    I am not support staff, just a user

    Are you setting Alpha Vantage in the Dropdowns in the Q & ER?

    Hope this helps.

  4. 4 Posted by bschottmi on 14 May, 2018 05:31 PM

    bschottmi's Avatar

    Thanks - will change that and give it a try

  5. 5 Posted by bschottmi on 14 May, 2018 05:34 PM

    bschottmi's Avatar

    Worked!! thanks!!

  6. System closed this discussion on 13 Aug, 2018 05:40 PM.

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