Investment quotes aren't updating.

Les garam's Avatar

Les garam

25 Jul, 2018 05:57 AM

Using version 2017.7.1 (1671) on W7. The problem started about 2 months ago. I manage to update prices with about "16 skips" - "21 errors" and lots - if not all - "Error downloading price history. No data found". The result is a portfolio value which is about 15 - 20 % out from real market prices. Useless! I waited patiently for an update to Quotes and Exchanges extension but no such thing forthcoming. I tried a new API key, that didn't help. My sole purpose of purchasing this program was to have share quotes and personal finance incorporated into one program.

  1. 1 Posted by derekkent23 on 25 Jul, 2018 07:57 AM

    derekkent23's Avatar

    I am not Support staff, just a user.

    What build of the Q & ER are you running? see under EXTENSIONS - MANAGE EXTENSIONS. Is a update waiting?

    Failing this there is a Free stand-alone program that can be used to obtain quotes and import them into Moneydance. See post 190 in this thread

    Hope this helps

  2. 2 Posted by Les Garam on 26 Jul, 2018 01:08 AM

    Les Garam's Avatar

    Thanks for your quick reply Derek,

    I am running V.1018 and there are no updates on offer. I’ll check the website link.

    I have used an external updater for my old Money program, but that was from another author.






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  3. 3 Posted by derekkent23 on 26 Jul, 2018 09:40 AM

    derekkent23's Avatar

    I am not Support staff, just a user.

    Let us know how you get on with the Free stand-alone program. See post 190 in this thread

    If you have any problems just post.

    Make sure you Click "Subscribe to Update" button at the top of that page so you don't miss any new builds.

    Hope this helps

  4. System closed this discussion on 25 Oct, 2018 09:50 AM.

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