Prices

jchriswise's Avatar

jchriswise

05 Oct, 2018 02:36 PM

Recently Moneydance start to fail to update American Century Fund prices. Problem?

  1. 1 Posted by -Kevin N. on 05 Oct, 2018 04:19 PM

    -Kevin N.'s Avatar

    Hi jchriswise,

    What version and build number of Moneydance are you using? e.g. MD 2017.8 (1691).
    (MD menu bar > Help > About Moneydance)

    What build number of the Q&ER updater are you using? e.g. v1020.
    (MD menu bar > Extensions > Quotes and Exchange Rates Updater)

    It may help to troubleshoot if you provide particular ticker symbols.

    -Kevin N. (not a member of MD support)

  2. 2 Posted by jchriswise on 05 Oct, 2018 04:50 PM

    jchriswise's Avatar

    Hi Kevin,

    Moneydance 2017.8 (1691)

    No build number mentioned on any choice in Extensions menu bar.

    Ticker symbols not updating:

    TWCGX
    TWHIX

    Switch to Google instead of Aphavantage?

    Chris

  3. 3 Posted by -Kevin N. on 05 Oct, 2018 05:07 PM

    -Kevin N.'s Avatar

    Hi Chris,

    From what I understand, it is imperative that you are using v1020 of the Q&ER updater in order for it to work with Alphavantage (see screenshot)

    I'm not sure that the Q&ER updater even works with Google.

    TBH, I've given up on the Q&ER updater and Alphavantage. I use the free, third-party downloader developed by Moneydance users. You can read up on it here. It looks overly complex but it's really not AND it works.
    http://help.infinitekind.com/discussions/investments/3771-third-par...

    I tested your two tickers using rhumba (part of the free extension mentioned).
    (see screenshot)

    -Kevin N. (not a member of MD support)

  4. 4 Posted by jchriswise on 05 Oct, 2018 05:12 PM

    jchriswise's Avatar

    Thanks, Kevin. I’ll give it a try.

    Chris

  5. 5 Posted by jchriswise on 05 Oct, 2018 05:15 PM

    jchriswise's Avatar

    How do I get extensions?

    Chris

  6. 6 Posted by -Kevin N. on 05 Oct, 2018 05:22 PM

    -Kevin N.'s Avatar

    Hi Chris,

    There is a PDF file attached to the link that I provided above. It has all of the information that you need to install and use the extension.

    It also provides links to the 3 needed files.

    -Kevin N. (not a member of MD support)

  7. 7 Posted by jchriswise on 05 Oct, 2018 05:24 PM

    jchriswise's Avatar

    I got it. Thanks. Ignore previous email. Got confused (easily done).

    Chris

  8. 8 Posted by derekkent23 on 05 Oct, 2018 05:24 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    The PDF also contains a link to a YouTube video tutorial.
    Take a look at that before you read the PDF.

    Hope this helps.

  9. 9 Posted by -Kevin N. on 05 Oct, 2018 05:26 PM

    -Kevin N.'s Avatar

    Hi Chris,

    Let them know how you like it. They put a lot of work into it and are actually adding more features. Just post any comments or questions to that thread. OK?

    -Kevin N. (not a member of MD support)

  10. System closed this discussion on 04 Jan, 2019 05:30 PM.

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