Problems downloading security quotes

Paul Moomaw's Avatar

Paul Moomaw

07 Nov, 2019 11:53 PM

I am testing moneydance and have successfully imported my quicken file. The test is going well, though I am unable to update the securities for my investments. I have installed the extension for "Quotes and Exchange Rates Updater" and have gotten an API key from Alphavantage. When I click on Extensions>Quotes and Exchange Rates I have tried using both Alphavantage and IEX Trading for downloading the security prices and it appears to update the quotes but the quotes in the portfolio window for each investment do not update.

I have even removed the extension and reinstalled it and I continue to get the same issue. Is there a solution for this?

Paul Moomaw

  1. 1 Posted by derekkent23 on 08 Nov, 2019 08:16 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Paul

    If you can post some examples of your securities and there ticker symbols I will test to ensure they are supported.

    There are two methods within Moneydance for obtaining security prices automatically.
    The extension “Quote and Exchange Rate Updater found under EXTENSIONS – MANAGE EXTENSIONS. Check you are running the latest build v1024. There is a bug in this extension in that as quotes are returned the values appear to be zero, although if the security is supported the security price history will update. For exchange rates use the source European Central Bank. Alpha Vantage covers the US as well as some securities outside the US, but is very, very slow. It’s my understanding that the source IEX Trading no longer works.

    If the Quote and exchange rate updater does not work well for you try the free third-party Quote Loader. Both of the sources in the Quote Loader have good coverage of worldwide securities.

    See post 205 at https://infinitekind.tenderapp.com/discussions/investments/4039-quo...

    Download the PDF attached to posts 205 and have a read. To get an overview take a look at the YouTube video by using the link on page 1 of the PDF.

    Let us know how you get on or if you need help just post.

    Hope this helps.

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