Unable to update Investment

Earl 's Avatar

Earl

08 Jan, 2020 05:00 PM

When I go into the Tools> Securities, or the Stock Prices menu and get the "Edit Securities" menu I am unable to update the stock prices of the securities. When I double click on the name of a security , money dance lock up and I have to enter the task manager to end the money dance task.

  1. 1 Posted by derekkent23 on 08 Jan, 2020 05:16 PM

    derekkent23's Avatar

    I am not support staff just a user.

    It sounds like a window is opening off screen, have you ever had a second monitor connected?

    On freezing try Alt + Space bar + m and then click left arrow repeatedly to see if you can move this off screen window back on screen.

    Hope this help.

  2. 2 Posted by Earl Henderson on 09 Jan, 2020 06:50 PM

    Earl Henderson's Avatar

    Thanks. That was the problem, and your solution worked.

  3. 3 Posted by derekkent23 on 09 Jan, 2020 07:59 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    Glad I was able to help.

    Have Fun.

  4. Ethan closed this discussion on 26 Jan, 2020 09:03 PM.

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