portfolio and total value never match my brokerage account real value?

roy's Avatar


28 Jun, 2020 05:39 PM

The cash balance is correct and stays that way but the value of the securities do not match. Do not know if this is even possible? I have the quotes and exchange rates updater extension installed and it uses the alphadvantage which I have a key for. I have it set to update daily and even try to update now. But like now the value shown on the Portfolio View is more like it was on my brokers web sight 5 days ago.

I have made sure my holdings of each match the actual at my broker. Is there something else I am missing?

  1. 1 Posted by derekkent23 on 28 Jun, 2020 06:34 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Roy

    For each security that the price for your holdings look wrong select that security and open it under TOOLS – SECURITY double click on it and check that the date for the last price is up to date.
    If it looks like Alpha Vantage is not providing up to date price try the extension Quote Loader instead.

    For information see post 38 at

    Download the PDF attached to posts 38 and have a read.

    To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.

    Let us know how you get on or if you need help just post.

    Hope this helps.

  2. 2 Posted by roy on 01 Jul, 2020 07:47 PM

    roy's Avatar

    I appreciate your response. I tried the Quote Loader extension and find
    there are a few stocks that it downloads a price that is Way Off which
    throws off my total.

    As an example 3M symbol MMM get downloaded a only $ 00 .0446
    When the price on Yahoo Finanace shows $156.17

    An Carrier Global symbol CARR get downloaded as $1.3454
    When the price on Yahoo shows $ 22.78

    Most of the others are a more reasonable representation of the curent value.

    Do you think I could be doing somethings wrong?

    Thnak you, Roy

  3. 3 Posted by derekkent23 on 01 Jul, 2020 08:16 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Roy

    Can I suggest you check the Ticker symbols under TOOLS – SECURITIES – subject security – EDIT

    As you can see from the test I ran the prices returned are correct. Have you used Yahoo or Yahoo HD for history data and set no exchange in Exch Mod?

    Hope this helps

  4. 4 Posted by roy on 01 Jul, 2020 09:35 PM

    roy's Avatar

    Sorry to be dumb but I can not find - Exch Mod?

    I tried both of the Yahoo settings and both of the FT ones. Which did you
    use and I will go with that.

    Will double check all the ticker symbols again.

    Thank you, Roy

  5. 5 Posted by roy on 01 Jul, 2020 09:38 PM

    roy's Avatar

    Opps, found the Exch Mod, all of those are blank which I guss would be no
    exchange. Is that correct?

  6. 6 Posted by dwg on 01 Jul, 2020 09:53 PM

    dwg's Avatar

    I'm a fellow user.

    "Exch Mod" is the second column in the Quote loader. It allow you to select the stock exchange the security is listed on and also to select No exchange as an option. Blank generally means use the default exchange for that particular Quote source.

    There is no hard and fast rule on which source to use. Where you are in the world can lead you one way or the other, what type of prices you are looking for, whether you are after history etc and of course if one source has the price you are after and the other doesn't. If you are in the US then I would start with Yahoo, given their US base.

  7. 7 Posted by roy on 01 Jul, 2020 11:17 PM

    roy's Avatar

    I am getting closer!

    Just three that don't get prices now.

    Royal Dutch Shell RDS.A

    I see that there are different ways to designate the "A" version. Like my
    Berkshire ( I only have the "B" version)

    For Quote Loader how should I enter the A or B extension? RDSA or RDS.A
    or RDS-A or RDS A

    And is there a way to find the best exchange to choose for a stock?

    Making progross... Thank you, Roy

    I have tried changing the exchange to NYSE on most of them. And tried
    YahooHD for source on all but a few did not get pries so changed them to the
    FT choice. Did not try the FT HD option yet. I don't know what the
    differences are.
    Just trying different things.

  8. 8 Posted by dwg on 01 Jul, 2020 11:31 PM

    dwg's Avatar

    I'm a fellow user.

    Look at the document pointed at by the post:


    Within there is a pointer to pages on Yahoo and FT that you can use to look up symbols for each of the sources. The sources determine the format and while the base symbol is most often the same, there can be different ways of expressing different share classes between the sources.

  9. 9 Posted by derekkent23 on 02 Jul, 2020 06:44 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Roy

    You mentioned two more securities in your post

    Royal Dutch Shell A
    Berkshire B

    I have added them to my Roy test data set and Quote Loader returns prices. See first screen shot.

    Did you download and read the PDF attached to post 38 at https://infinitekind.tenderapp.com/discussions/investments/4914-the...

    On page 5 it gives you some guidance on finding ticker symbols, including links to both the Yahoo and FT web sites where you can you their search boxes.
    For example, if you use the Yahoo link and type Royal Dutch Shell into the search box you are given a list as you can see from the second screen shot. Try each option in the list until you find the security you are looking for traded in the correct currency.

    Hope this help

  10. 10 Posted by roy on 02 Jul, 2020 05:28 PM

    roy's Avatar


    Thank you very much for hanging in with me. These screen shots helped

    I was trying to follow your clues and tried many combinations the last
    couple days but just didn't understand all the things you sent. Just an old
    guy trying to learn a lot of new things...

    I am now getting all the securities to update except for one of my vanguard
    ones VMFXX . But it doesn't matter since the value is always $1. I can just
    have Quote Loader "do not load" this one" and leave the last price as $1.
    Funny my other vanguard securities do load!

    But now I an getting a picure of what I have that is within a few hundered
    dollars ! Wonderful, I don't have to go to each broker and log in there to
    check every time.

    I am amazed at what you can do and truly greateful, Roy

  11. 11 Posted by derekkent23 on 02 Jul, 2020 05:57 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Roy

    VMFXX Vanguard Money Market Reserves is quoted under the source Yahoo. Take a look at the screen shot. Does not seem much point if its supposed to be always $1.0 but there you are.

    Really glad I was able to help.

    Have Fun, Stay Safe.

  12. System closed this discussion on 01 Oct, 2020 06:00 PM.

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