Security and Stock Prices Not Updating

Hania's Avatar

Hania

09 Nov, 2020 08:34 PM

Hello,

I don't know why my security prices don't update even when I manually choose "Download Quotes and Exchange Rates Now." I've uninstalled and reinstalled (and restarted the app afterwards) the extensions which I'm pretty sure drive these updates but it still doesn't work. My prices do seem to update occasionally but I'm not able to figure out the pattern. It's not simply on start-up because if I close the app and relaunch it, the amounts aren't necessarily different, and I do have several stocks which I know fluctuate during the course of the day.

Thank you for any help you can provide.

  1. 1 Posted by derekkent23 on 09 Nov, 2020 08:58 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Hania

    If the Quote and exchange rate updater does not work well for you try the extension Quote Loader under EXTENSIONS – MANAGE EXTENSION assuming you are running Moneydance 2019/2020 or 2021.

    For information see post 63 at
    https://infinitekind.tenderapp.com/discussions/investments/4914-the...

    Download the PDF attached to posts 63 and have a read.

    To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.

    Let us know how you get on or if you need help just post.

    Hope this helps.

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