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Securities being updated in the wrong currency

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roberto.nani

22 Feb, 2021 06:57 PM

Hi!

I've been using the "Quotes and Exchange Rates" extension for a while. Recently I started using it for Cryptocurrency (as securities).

My base currency is BRL (Brazilian Real). All my other securities are updated without problems but Ethereum (ETH) keeps returning the exchange rate for USD (even though, the security is set to BRL)

So, I tried to change the security currency to USD, but this applied the BRLUSD exchange rate on top of the ETHUSD.

Any suggention??

• Screen_Shot_2021-02-22_at_15.56.05.png 188 KB

1. Support Staff 1 Posted by Sean Reilly on 22 Feb, 2021 10:22 PM

   

   Hi Roberto,

   Thanks for your message. The Quotes & Rates extension needs to get the online price for ETH in a specific currency, which is usually encoded into the ticker/currency symbol that is used for the connection.

   Would you be able to share your settings for ETH, including the source for security prices that is selected in the Quotes & Rates window?

   Thanks,
   Sean

   --
   Sean Reilly
   Developer, The Infinite Kind
   https://infinitekind.com

   • Edit

2. 2 Posted by roberto.nani on 25 Feb, 2021 03:10 PM

   

   Is the attached information sufficient?

   I think it's worth mentioning, I didn't have this problem with BTC or
   Brazilian Stocks in the past.

   Thanks
   Roberto

   • security.PNG 6.67 KB
   • Quote___Exchange.PNG 34 KB
   • security_price_history_(manual_input).PNG 14.6 KB
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3. System closed this discussion on 27 May, 2021 03:20 PM.