download quotes not working

Paul Andrew Smith's Avatar

Paul Andrew Smith

06 Jan, 2022 08:55 PM

Ever since the last upgrade (Ver. 2022.2), my stock quotes have not updated. I keep getting an error that it "cannot get rate in USD" or something like that. How do I fix this?

  1. 1 Posted by dwg on 06 Jan, 2022 09:17 PM

    dwg's Avatar

    I'm a fellow user.

    If you are using the Quotes and Exchange Rates Extension with Alphavantage as the source there have been problems reported in downloading security prices.

    The Quotes and Exchange Rates Extension requests the TIME_SERIES_DAILY_ADJUSTED price series.

    Unfortunately Alphavantage have made this a "Premium" service so this is no longer freely available.

    A couple of solutions exist.

    1. Within the Quotes and Exchange rates Extension you can switch to using the Yahoo Finance - USA download source, you may need to adjust the ticker symbol to match their format.

    2. You can download and use the Quote Loader extension. This is still installed using the Manage Extensions option in Moneydance. You can find a pointer to the documentation on the use of this extension in post 200 of the thread:

  2. 2 Posted by Paul Smith on 06 Jan, 2022 09:26 PM

    Paul Smith's Avatar

    Ah, that helps. Thanks!

    Paul Smith,
    Author and Business Storytelling Coach

    Cell: 513-284-3714
    Web: <>

    My books:
    The 10 Stories Great Leaders Tell

    Four Days with Kenny Tedford

    Lead with a Story
    (Amazon #1 Bestseller in Business Communication)
    Sell with a Story
    (Amazon #1 Bestseller in Sales and Selling)
    Parenting with a Story

  3. Maddy closed this discussion on 07 Jan, 2022 01:51 PM.

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