FT Quotes and new issues

BrianS's Avatar


17 Apr, 2024 03:46 PM

Like many, I've been resetting Quote Loader to pull quotes from FT.

I have it all running, but now I have two side effects.

1) My Portfolio Report gets stuck on "Generating...." and will not complete
2) In my largest Investment account, all of the Cost Basis fields are blank (Cost Basis, Cost/Share, % Change all show "---"). Interestingly, if I click into an individual security those cost basis values are all there - so it seems to be something to do with the Portfolio View summary in the account.

Anyone have any thoughts?

This is MD for Mac, v 2024 (5117)

  1. 1 Posted by derekkent23 on 17 Apr, 2024 06:09 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi BrianS

    I use Quote Loader with the Source FT.
    I am on Windows 11 MD 2024(5117)
    My Portfolio Report generates without any issues and my Investment Account Portfolio View is OK.

    I would suggest closing Moneydance and then reopen, create these two issues close MD and post the MD error.log.

    Support or other may see the problem in the log.

    Hope this helps.

  2. 2 Posted by BrianS on 18 Apr, 2024 01:24 PM

    BrianS's Avatar

    Is there anything sensitive in the error logs? This discussion is currently public.

  3. 3 Posted by derekkent23 on 18 Apr, 2024 01:39 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi BrianS

    Not really, but to be certain open the error.log in a text editor and take a look. edit out anything you don’t want to share, save and post.

    Have Fun, Stay Safe.

  4. 4 Posted by BrianS on 19 Apr, 2024 05:45 PM

    BrianS's Avatar

    Updated to 5118 - same experience. Portfolio view in my large account, Portfolio Report and Net Worth report are all broken.

    Portfolio View in my account shows no cost basis info.

    Portfolio Report and Net Worth report never get past "Generating..."

  5. 5 Posted by Stuart Beesley ... on 19 Apr, 2024 06:53 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    By any chance do you hold Apple stocks in that account?

  6. 6 Posted by BrianS on 19 Apr, 2024 08:44 PM

    BrianS's Avatar


  7. 7 Posted by BrianS on 19 Apr, 2024 09:39 PM

    BrianS's Avatar

    I found another recent thread where you were debugging some Apple transaction issues. Interestingly, my Security Details tab for Apple seems fine. :shrug:

    I don't know if it's related at all, but FWIW when I open Toolbox I get two pages of "potential duplicate security" warnings.

  8. 8 Posted by Stuart Beesley ... on 19 Apr, 2024 10:16 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    The bug relates to buys/sells crossing a split where the backwards split calculation causes a small rounding, causing the code to loop.. On the Apple issues, the split is 7.. The old MD code didn't loop as it was simply wrong.. The new MD code is much better, but it needs to trap this rounding issue...

  9. 9 Posted by BrianS on 19 Apr, 2024 10:50 PM

    BrianS's Avatar

    Is there a workaround, or just wait for a fix?

  10. 10 Posted by dwg on 19 Apr, 2024 10:53 PM

    dwg's Avatar

    I think it will be wait for a fix.

  11. 11 Posted by BrianS on 19 Apr, 2024 10:58 PM

    BrianS's Avatar

    Thank you all!

  12. 12 Posted by Andy Pendy on 20 Apr, 2024 11:26 AM

    Andy Pendy's Avatar

    can confirm, same issue here - also awaiting a fix.

  13. 13 Posted by Stuart Beesley ... on 25 Apr, 2024 11:50 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    FYI - there is now an Alpha available (that fixes this endless loop issue with Apple / split stocks). WARNING. This is an Alpha - so pre-preview… BACKUP first and only use on test data.. If you don't want to test, then wait for the stable code version.....

    Let me know if a) the ‘hang’ has gone, and b) the results..

  14. 14 Posted by BrianS on 25 Apr, 2024 05:15 PM

    BrianS's Avatar

    This is great, thank you! I'll spend more time with it later tonight but at first blush it looks like it resolves all the issues with Portfolio Report and Portfolio Review in that account.

    My experience is that you can see it processing: the security list table loads, but the Cost Basis fields show --- for a moment and then the data loads in.

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