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Most recent upgrade won't accept my license number

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ekbrenner82

19 Apr, 2024 05:49 PM

The most recent upgrade will not accept my license number , it has me in Demo Mode.

1. 1 Posted by dwg on 19 Apr, 2024 11:06 PM

   

   This is correct.

   You have a Moneydance 2022 license which means it is valid for Moneydance 2022 and 2023.

   The first release of Moneydance 2024 erroneously allowed some Moneydance 2022 users to upgrade with their existing license, this has now been corrected in Moneydance 2024.1.

   This is a note from the change log:

   ***Please note that if you have not purchased a Moneydance 2023 or 2024 license, this update may require a paid upgrade. The previous update may have incorrectly run as a free upgrade in some situations.***

   • Edit

2. 2 Posted by dtd on 19 Apr, 2024 11:09 PM

   

   Upgrading is not required. You can continue to use Moneydance 2023.3(5064) for as long as you wish. You can find that at
   https://infinitekind.com/download_2023

   I would suggest you edit your message to remove your license number as this is a public forum.

   • Edit

3. 3 Posted by ekbrenner82 on 19 Apr, 2024 11:09 PM

   
   
   

   Sent from my iPad

   
   

   On Apr 19, 2024, at 7:06 PM, dwg <[email blocked]> wrote:
   How do I purchase the upgrade?

    pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

   // Please reply above this line ================================================== From: dwg This is correct. You have a Moneydance 2022 license which means it is valid for Moneydance 2022 and 2023. The first release of Moneydance 2024 erroneously allowed some Moneydance 2022 users to upgrade with their existing license, this has now been corrected in Moneydance 2024.1. This is a note from the change log: ***Please note that if you have not purchased a Moneydance 2023 or 2024 license, this update may require a paid upgrade. The previous update may have incorrectly run as a free upgrade in some situations.*** On Fri, Apr 19 at 10:49 AM PDT, ekbrenner82 wrote: The most recent upgrade will not accept my license number P26459088-BB90B138, it has me in Demo Mode.

   Having trouble reading this? View this discussion online: Most recent upgrade won't accept my license number. To unsubscribe and stop receiving emails from https://infinitekind.tenderapp.com, visit this page

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4. 4 Posted by ekbrenner82 on 19 Apr, 2024 11:20 PM

   
   
   

   Sent from my iPad

   
   

   On Apr 19, 2024, at 7:09 PM, dtd <[email blocked]> wrote:
   Thank you, reloaded 2023 and edited message.

    pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

   // Please reply above this line ================================================== From: dtd Upgrading is not required. You can continue to use Moneydance 2023.3(5064) for as long as you wish. You can find that at https://infinitekind.com/download_2023 I would suggest you edit your message to remove your license number as this is a public forum. On Fri, Apr 19 at 04:06 PM PDT, dwg wrote: This is correct. You have a Moneydance 2022 license which means it is valid for Moneydance 2022 and 2023. The first release of Moneydance 2024 erroneously allowed some Moneydance 2022 users to upgrade with their existing license, this has now been corrected in Moneydance 2024.1. This is a note from the change log: ***Please note that if you have not purchased a Moneydance 2023 or 2024 license, this update may require a paid upgrade. The previous update may have incorrectly run as a free upgrade in some situations.***

   Having trouble reading this? View this discussion online: Most recent upgrade won't accept my license number. To unsubscribe and stop receiving emails from https://infinitekind.tenderapp.com, visit this page

   • Edit

5. 5 Posted by dtd on 19 Apr, 2024 11:20 PM

   

   In demo mode, there should be two buttons on the right - upgrade and enter license.

   The download does have the license code still in it, but it considers it invalid for 2024.

   If you hit the upgrade button, you should be taken to an upgrade page that already has the discount in place (since it knows you have a license from 2022)

   Conversely, you can go to
   https://infinitekind.com/update

   Hope that helps.

   • Edit

6. 6 Posted by dtd on 19 Apr, 2024 11:25 PM

   

   Glad you sorted it out as to which version you want to use.

   • Edit

7. 7 Posted by ekbrenner82 on 19 Apr, 2024 11:32 PM

   
   
   

   Sent from my iPad

   
   

   On Apr 19, 2024, at 7:25 PM, dtd <[email blocked]> wrote:
   
   

    pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

   // Please reply above this line ================================================== From: dtd Glad you sorted it out as to which version you want to use. On Fri, Apr 19 at 04:20 PM PDT, dtd wrote: In demo mode, there should be two buttons on the right - upgrade and enter license. The download does have the license code still in it, but it considers it invalid for 2024. If you hit the upgrade button, you should be taken to an upgrade page that already has the discount in place (since it knows you have a license from 2022) Conversely, you can go to https://infinitekind.com/update Hope that helps.

   Having trouble reading this? View this discussion online: Most recent upgrade won't accept my license number. To unsubscribe and stop receiving emails from https://infinitekind.tenderapp.com, visit this page

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8. System closed this discussion on 19 Jul, 2024 11:40 PM.