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Quote loader stopped getting 1 security of 4 and all exchange rates

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Forbes Hamilton

21 Apr, 2024 09:36 AM

Hi since the last update to Moneydance 2024.1 (5118) Quote loader does not get all the prices for my securities and none of my exchange rates.

1. 1 Posted by dwg on 21 Apr, 2024 10:02 AM

   

   If you are using Yahoo as a source there is a known problem with this source and the developer is working on it, but a fix could take some time, Yahoo has made changes in their data feed. The solution at the moment is the use FT as the source.

   It is nothing to do with Moneydance, the timing is just coincidental.

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2. 2 Posted by derekkent23 on 21 Apr, 2024 10:47 AM

   

   I am not support staff, just a user.
   Hi Forbes

   Yahoo has changed something.

   Mike the developer of Quote Loader is working on a fix, but it may take a few weeks.

   In the meantime change the Source to FT or if you want historical data for funds FT HD.

   If any Securities return an error or wrong currency with FT as the source post a screen shot of the Quote Loader windows after you click GET PRICES.

   I will then try to help.

   For information on the features of this extension and how to use see post 67 at https://infinitekind.tenderapp.com/discussions/investments/7595-quo...

   Download the PDF’s attached to post 67 and have a read.

   To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.

   The Quick Start Video is intended to give a quick overview so the user can see if Quite loader looks like it could work for them. The Short Video expands the user’s knowledge giving more detail. The Full Video goes even further but may be to wordy for some.

   The PDF reinforces what’s leaned in the videos, provides step by step instructions, a must read and provide answers on how to handle less obvious issues some users may come across.

   Hope this helps.

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3. 3 Posted by Forbes Hamilton on 21 Apr, 2024 10:50 AM

   

   Thanks DWG.

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4. 4 Posted by Forbes Hamilton on 21 Apr, 2024 12:38 PM

   

   Thanks Derek. I have changed to FT but there is still a problem with a couple of
   securities.
   I will have a go as you suggest later today.
   Forbes

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5. 5 Posted by Forbes Hamilton on 21 Apr, 2024 05:54 PM

   

   Derek,
   Thanks for your help. Problem solved, I had to change the ticker for a couple of
   them but all is now well. Thanks again for your help.
   Forbes

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6. 6 Posted by derekkent23 on 21 Apr, 2024 05:59 PM

   

   I am not support staff, just a user.
   Hi Forbes

   Glad I was able to help.

   Have Fun, Stay Safe.

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7. System closed this discussion on 21 Jul, 2024 06:00 PM.