stock quotes are not downloading

kenwbwi@hotmail.com's Avatar

kenwbwi@hotmail.com

07 Dec, 2024 03:25 AM

This used to work but I have not paid close attention to it in many months but now my needs have changed.

  1. Support Staff 1 Posted by Maddy on 16 Dec, 2024 11:26 AM

    Maddy's Avatar

    Firstly, please accept my sincere apologies for the delay in responding to this query, Ken!

    Generally to update your stock price, you can use either the extension Quotes and Exchange Rate Updater or the Quote Loader.
    Unfortunately since Yahoo introduced some restrictions, the Quote and Exchange Rate extension stopped working.
    While the development team are working to fix the Quote and Exchange Rate extension, you could use the Quote Loader.

    • To clarify, Yahoo has imposed that if you try to retrieve beyond a certain number of prices, they block access. If you are under the limit on your first run, running Quote Loader again dependant on your number of securities can can invoke the block. The block remains in effect for some time before they remove it.

    For further information about using the latest Quote Loader, please refer to post 112 on this thread.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by kenwbwi@hotmail... on 16 Dec, 2024 12:46 PM

    kenwbwi@hotmail.com's Avatar

    Can you put me on a list to be notified when Quotes and Exchange Rate Updater is working?
    It sounds like neither it nor Quote Loader is a guaranteed solution at this time.

    thanks,
    Ken
    ________________________________

  3. Support Staff 3 Posted by Maddy on 17 Dec, 2024 02:27 PM

    Maddy's Avatar

    Ken, please stay assured that I've flagged this thread and we will notify you when an update of Quotes and Exchange Rate becomes available.

    In the meantime, I've included Mike Bray (the Quote Loader developer) to the discussion, who might be able to provide further insight about the Quote Loader.

    Hopefully this will help you either way.

    --
    Maddy, Infinite Kind Support

  4. 4 Posted by kenwbwi@hotmail... on 17 Dec, 2024 03:35 PM

    kenwbwi@hotmail.com's Avatar

    Thank you for all your help.
    Happy Holidays!
    Ken
    ________________________________

  5. 5 Posted by derekkent23 on 18 Dec, 2024 08:19 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Ken

    There are no guarantees but Quote Loader is working without any problems.

    So try the extension Quote Loader under EXTENSIONS – MANAGE EXTENSION

    For information on the features of Quote Loader and how to use https://infinitekind.tenderapp.com/discussions/investments/7595-quo...

    Download the PDF’s attached to post 112 and have a read.

    To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.

    The Quick Start Video is intended to give a quick overview so the user can see if Quite loader looks like it could work for them. The Short Video expands the user’s knowledge giving more detail. The Full Video goes even further but may be too wordy for some.

    The PDF reinforces what’s leaned in the videos, provides step by step instructions, a must read and provide answers on how to handle less obvious issues some users may come across.

    Let us know how you get on or if you need help just post. If any securities return an error then post your base currency, the Ticker, full Security Name and last price you have and its traded currency or just post a screen shot of the Quote Loader windows after you click GET PRICES.

    Hope this helps.

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