restore

JANET JACKSON's Avatar

JANET JACKSON

18 Jun, 2018 08:53 PM

Hello,
I had to have my Mac reset and we made a backup. When it was restored at the Mac store my Money dance files did not come back
Can you help? Im desperate.

Janet

  1. 1 Posted by derekkent23 on 19 Jun, 2018 09:03 AM

    derekkent23's Avatar

    I am not support staff, just a user.

    What version of Moneydance were you running before the problem, 2017, 2015, 2014 etc
    If 2015 or 2017 search for fills with the extension “.moneydance” or “moneydncearchive”.
    If you can’t find any did you have a backup in say the cloud. e.g. Dropbox.
    Were you syncing your data to other devices computers or phones using Dropbox folder or Dropbox Connection.

  2. System closed this discussion on 18 Sep, 2018 09:10 AM.

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