Cannot find Dropbox folders from within Moneydance loaded to Android V 7.0

Barry Symes's Avatar

Barry Symes

30 Jun, 2018 12:29 PM

Hi,
I have installed Moneydance on my Moto G4 Plus and uploaded my Accounts.Moneydance folder to my Dropbox account. The Android version of Moneydance will allow the opening of a link with the correct Dropbox account but displays only an empty "choose folders" screen. A "no folders found" dialogue box momentarily opens up. No other actions are possible from this screen. I have un-installed and re-installed both applications to no effect. Has anyone any ideas?

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  1. Dropbox Connection Problems

    Recently people using older versions of Moneydance have encountered problems syncing Moneydance data to and from their iOS and Android devices. This is because those versions of Moneydance used Dropbox's older method for syncing data.

    In September 2017, as advertised, Dropbox turned off their old API. Moneydance 2017 uses the new method of syncing, so we recommend anyone using older versions of Mo...

    See more..
  1. 1 Posted by derekkent23 on 30 Jun, 2018 01:01 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    From your description its not clear if you are following the correct process.
    see http://help.infinitekind.com/kb/syncing-and-sharing-data

    Hope this helps

  2. 2 Posted by Peter Barry Sym... on 30 Jun, 2018 01:48 PM

    Peter Barry Symes's Avatar

    Thanks Derek, I think that you are right. Will try again.

  3. System closed this discussion on 29 Sep, 2018 01:50 PM.

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