Transactions disappearing from android app if not synced

md's Avatar


22 Oct, 2019 09:07 AM

I am running the 25th August beta for the Android app, and Windows version 2019.3 (1880) on my desktop.

If I enter transactions in the Android app but they are not synced and I close the app, then I find that the next time I open the app, the transactions I entered have disappeared.

Is this expected behavior ?

Is it possible for the app to provide more feedback on what is happening when a sync occurs ?

What triggers a sync to occur ? Is it possible for this to be a manual option ?

It gets a little frustrating entering in the same transactions more than once.

Thank you

  1. 1 Posted by derekkent23 on 22 Oct, 2019 09:40 AM

    derekkent23's Avatar

    I am not support staff, just a user.

    I am running Android beta 2.0 25 Aug and Moneydance 2019.4(1891) on windows 10.

    my observations.

    If after entering a transaction on my phone I go back to the account list screen syncing occurs and the last “last Sync dd-mm-yyyy hh:mm:ss ,”is displayed. If I don’t step back to this screen after entering a transaction, but just close the app the transaction can be lost.
    On Android app 1.15 you do not need to return to the account list screen for syncing to occur.

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