Change Passphrase greyed out for Dropbox Connection but not for Don't Sync

jaraco's Avatar


24 Oct, 2019 02:17 AM

With 2019.3 (1880), with Dropbox Connection enabled, I'm unable to change the passphrase. However, if I change the Sync Method to Don't Sync, I can change the passphrase, then I can switch back the Sync Method to Dropbox Connection.

  1. Support Staff 1 Posted by Maddy on 24 Oct, 2019 03:01 PM

    Maddy's Avatar

    Thank you for contacting Moneydance support.

    It might be useful to refer to these articles:

    "Syncing with Other Computers" here

    "Syncing with Mobile App" here

    Finally, please note with "Dropbox Connection" Moneydance uses the Dropbox API to talk to the Dropbox service directly. So, you don't need to have Dropbox actually installed on your computer, but you do need to be online when Moneydance is running in order for changes to be synced.

    With "Drobox Folder" Moneydance will just read and write files to your Dropbox folder on your computer, which means that you need to have Dropbox installed and running, but you don't need to be online in order for Moneydance to read and write the changes.

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    Maddy, Infinite Kind Support

  2. System closed this discussion on 23 Jan, 2020 03:10 PM.

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