tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/13192-syncing-moneydance-with-my-ipad-via-drop-box-fails-to-sync-my-mac-with-my-ipadInfinite Kind: Discussion 2020-03-31T20:20:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/478411642019-11-15T15:48:24Z2019-11-15T15:48:24ZSyncing Moneydance with my iPad via Drop Box fails to sync my MAC with my iPad.<div><p>Hi Charles,</p>
<p>We are sorry to hear about the problem you have encountered.</p>
<p>Which version and build of Moneydance are you using?<br>
To check, open Moneydance and select Help --> About Moneydance (or Moneydance --> About Moneydance on a Mac) where the version and build number will be displayed.<br>
Can you let me know which operating system you're running on your computer/s?</p>
<p>Can you try resetting Dropbox syncing to see if that fixes the issue you're seeing? First, go to File -> Syncing in Moneydance and disable Dropbox syncing. Then, close Moneydance and, using the Dropbox app or website interface, delete the:</p>
<p>.moneydancesync</p>
<p>folder in your Dropbox folder. Next, re-open Moneydance and re-enable Dropbox syncing. Finally, disconnect from Dropbox syncing on your mobile device and re-connect.</p>
<p>I hope this information is helpful. Please let me know if you have further questions or need any assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/478411642019-12-31T20:01:30Z2019-12-31T20:01:31ZSyncing Moneydance with my iPad via Drop Box fails to sync my MAC with my iPad.<div><p>Sorry Maddy, I am still having problems getting Moneydance to sync using<br>
Dropbox. I have others trying to help me but alas, to no avail. Moneydance<br>
has no NETWORK SYNCHRONIZER EXTENSION for me to download so on my iPad when<br>
I try to get into Moneydance all I can get is a screen "Sync Options - Sync<br>
anywhere there's a network connection using encrypted files in Dropbox."<br>
which takes me to a page with instructions on adding NETWORK SYNCHRONIZER<br>
EXTENSION which I can find one. Please advise.</p>
<p>Chip G</p></div>Chip Gasttag:infinitekind.tenderapp.com,2009-01-14:Comment/478411642019-12-31T20:16:37Z2019-12-31T20:16:37ZSyncing Moneydance with my iPad via Drop Box fails to sync my MAC with my iPad.<div><p>I'm a fellow user.</p>
<p>The Network Synchronizer Extension only works with Moneydance 2014 and earlier, in any case it has absolutely nothing to do with Dropbox.</p>
<p>The instructions for setting up syncing with the Mobile device can be found at:</p>
<p><a href="https://infinitekind.tenderapp.com/kb/syncing-and-sharing-data/syncing-with-mobile-app">https://infinitekind.tenderapp.com/kb/syncing-and-sharing-data/sync...</a></p></div>dwg