sync didn't work on new iphone 11

Charlie Warstler's Avatar

Charlie Warstler

18 Nov, 2019 02:20 PM

I had to go to desktop, click do not sync then restart the program. Then logged back in and re-established connection to my dropbox account. Then opened up the mobile app and confirmed the dropbox account was correct. That seemed to have fixed the issue of syncing not working after first time using in iphone 11.

  1. Support Staff 1 Posted by Maddy on 20 Nov, 2019 01:37 PM

    Maddy's Avatar

    Thank you for your feedback, Charlie.

    I'm very pleased to hear that you managed to reset syncing.
    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

    Maddy, Infinite Kind Support

  2. Maddy closed this discussion on 20 Nov, 2019 01:37 PM.

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