Connects to Dropbox, but no files display

Peter Bogdanoff's Avatar

Peter Bogdanoff

27 Oct, 2020 05:03 AM

Hi, I'm trying out Moneydance on IOS 13.7, MD 2.22. I want to import a QIF file exported from PocketMoney that's in my Dropbox. I open the app and try to connect to my Dropbox account. It does connect, then shows the spinner, but never displays my Dropbox files. Meanwhile I can't figure out how to get out of the Sync section of the app. There's no back button showing to go to the Moneydance home page. I force quit the app, open again and I am back at the sync with the same problem. I delete the app and reinstall, open it and am back again at the sync with no way to do anything useful. I've allowed Moneydance in my online Dropbox account and see it listed there as a connected app. I tried Disconnecting Moneydance from the online Dropbox account and reconnecting it--same problem.

  1. 1 Posted by dwg on 27 Oct, 2020 05:55 AM

    dwg's Avatar

    I'm a fellow user.

    It sounds like you have a mobile device and the mobile Moneydance application.

    The Mobile Moneydance app is a companion application intended for data entry on the move, it is not a standalone application.

    The main Moneydance application resides on Windows, MacOS or Linux. This is where you set up your data and perform QIF imports.

  2. 2 Posted by Peter Bogdanoff on 27 Oct, 2020 06:19 AM

    Peter Bogdanoff's Avatar

    Thanks, that's good to know!

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