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Mobile app blank

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Leo

07 Nov, 2020 12:57 AM

Hello,

After updating to iOS 14.2, the MD app stopped displaying any data. I tried uninstalling and reinstalling again. It does sync it seems: it recognizes that I have Dropbox, connects to it and asks for the passcode, and it even reports having synced. But no data appears at all, just a blank page with the bar reporting the last sync date at the bottom. Does anyone have any tips on what to do in this case?

1. 1 Posted by derekkent23 on 07 Nov, 2020 08:59 AM

   

   I am not support staff, just a user.
   Hi Leo

   I am not an Apple user but have read some users state that they found if they switch to landscape all appears, then they can switch back to portrait.

   Hope this helps

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2. 2 Posted by Leo on 07 Nov, 2020 02:06 PM

   

   Hello,

   I tried that this morning and it seems to have the done the job!

   Thanks!

   - Leo

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3. 3 Posted by derekkent23 on 07 Nov, 2020 03:01 PM

   

   I am not support staff, just a user.
   Hi Leo

   Glad I was able to help.

   Stay Safe, Have Fun.

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4. Melissa closed this discussion on 25 Nov, 2020 09:06 PM.