tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/14002-moneydance-2021-windows-slow-to-sync-via-dropboxInfinite Kind: Discussion 2021-02-04T16:45:04Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/488144482020-11-10T08:36:28Z2020-11-10T08:36:28ZMoneydance 2021 Windows slow to sync via Dropbox<div><p>I am not support staff, just a user.<br>
Hi Steve</p>
<p>The only safe way is to reset syncing and start a new sync.<br>
If you are not sure how to do this just say and I will post a process.</p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/488144482020-11-10T15:28:10Z2020-11-10T15:28:10ZMoneydance 2021 Windows slow to sync via Dropbox<div><p>Thanks, that would be helpful if you can post it please</p></div>stevetag:infinitekind.tenderapp.com,2009-01-14:Comment/488144482020-11-10T17:03:49Z2020-11-10T17:03:49ZMoneydance 2021 Windows slow to sync via Dropbox<div><p>I am not support staff, just a user.<br>
Hi Steve</p>
<p>The following is based on my understanding you have one windows computer set to sync using the sync method Dropbox Connection, 2 iPhones and one iPad in your sync setup. If this is not the case please post again.</p>
<p>Reset syncing</p>
<p>Make sure your windows computer has synced all the transactions from your mobile devices and thus up to date.</p>
<p>To resetting syncing proceed as follows.</p>
<ol>
<li>
<p>In Moneydance do a MONEYDANCE – EXPORT BACKUP in case something goes wrong.</p>
</li>
<li>
<p>On all your mobile devices in Moneydance under setting disconnect.</p>
</li>
<li>
<p>In Moneydance on your computer under FILE – SYNCING set SYNC METHOD to DON’T SYNC, then click OK.</p>
</li>
<li>
<p>Sign into you Dropbox account and move the “.moneydancsync” folder to your Windows 10 hard drive so it does not exist in Dropbox.</p>
</li>
<li>
<p>On your computer under FILE - SYNCING, set your “Encryption Passphrase” and set “Sync Method” to Dropbox Connection.</p>
</li>
<li>
<p>You should see dialog with “Authorise with Dropbox” button, click on this.</p>
</li>
<li>
<p>If you are not already logged into your online Dropbox account you will be taken to your login screen. Log in</p>
</li>
<li>
<p>In you Dropbox account you will see “Moneydance would like access to the files and folders in your Dropbox” click ALLOW.</p>
</li>
<li>
<p>An alphanumeric code (long code) will appear. Highlight it and Ctrl C to copy it.</p>
</li>
<li>
<p>Go back to Moneydance and paste ( Ctrl V) the code into the Input Box and click OK and OK again.</p>
</li>
<li>
<p>Wait for Dropbox folder “.moneydancesync” and its contents to be created in your online account. This can take some time.</p>
</li>
<li>
<p>Start the Moneydance app on your mobile devices in turn. You may be asked to sign in to your Dropbox account to allow Moneydance to access Dropbox if this is the first time the device has done this. The mobile app will search for your data set to sync. On the completion of the search you should see your current data set listed. Select this to sync. You will then be asked to enter you Encryption Password, the passphrase you entered on your computer FILE – SYNCING. After you have entered the password click BEGIN SYNCING. The initial sync can take a long time.</p>
</li>
</ol>
<p>When you are completely happy you can delete the “.moneydancesync” folder you moved to your hard drive.</p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/488144482020-11-10T21:26:12Z2020-11-10T21:26:12ZMoneydance 2021 Windows slow to sync via Dropbox<div><p>Thank you. I've done this and now it starts in 10 seconds with the Finished Synchronizing message about 12 seconds later. I'll monitor and see how things go.</p></div>stevetag:infinitekind.tenderapp.com,2009-01-14:Comment/488144482020-11-10T22:00:20Z2020-11-10T22:00:20ZMoneydance 2021 Windows slow to sync via Dropbox<div><p>I am not support staff, just a user.<br>
Hi Steve</p>
<p>I hope the improvement persists.</p>
<p>Have Fun, Stay Safe.</p></div>derekkent23