Choosing Synced Accounts

Christopher's Avatar

Christopher

17 Aug, 2022 03:52 PM

How can one choose what accounts to sync or not to sync in the mobile app?

If that's not possible, it would be a good feature to add. A user might have a few or less accounts that they want to update or show from their mobile device, and they might have several that they only want to see in their main Moneydance app and not on the mobile app.

  1. 1 Posted by dwg on 17 Aug, 2022 09:44 PM

    dwg's Avatar

    Investment accounts do not sync to a mobile device at all.

    Mostly you sync banking and credit card accounts, the only determinate here is if the account it marked inacitve on the desktop it will not show on the mobile device.

  2. 2 Posted by Christopher on 19 Aug, 2022 03:18 AM

    Christopher's Avatar

    dwg,

    Yes I can see that. My question refers to choosing active accounts to sync. For example I have a mortgage account and an asset account that just take up useless space in the phone app, will never be updated from there, and don’t need syncing.

    I think the ability to select specific accounts to sync would be very useful.

  3. Support Staff 3 Posted by Maddy on 19 Aug, 2022 09:47 AM

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    Hi Christopher,

    I can see you’ve received a reply from one of our knowledgeable Moneydance customers. In reading your suggestion for a feature request I was wondering whether if would be more feasible perhaps to add a feature in the mobile app that allows you to hide certain accounts rather than choosing which account to sync (from within the same data file) from the desktop version. Would this be what you are hoping to achieve?

    --
    Maddy, Infinite Kind Support

  4. 4 Posted by dwg on 19 Aug, 2022 10:08 AM

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    Hi Maddy,

    From a technical perspective I think a hide option would be more feasible, it gets away from problems that may be created by only syncing some accounts to some devices, e.g such a feature could be problematic with account to account transfers.

  5. System closed this discussion on 18 Nov, 2022 10:10 AM.

  6. Christopher re-opened this discussion on 18 Apr, 2023 01:23 AM

  7. 5 Posted by Christopher on 18 Apr, 2023 01:24 AM

    Christopher's Avatar

    Hiding would be fine by me!

  8. Support Staff 6 Posted by Maddy on 18 Apr, 2023 08:20 AM

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    There's an existing ticket in our ticketing system with your suggestion, so I've attached it to this discussion and the developers will be looking into it.

    Please let us know if we can be of further assistance!

    --
    Maddy, Infinite Kind Support

  9. System closed this discussion on 18 Jul, 2023 08:30 AM.

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